Meghna Thakur
Chicago,IL
Summary
Detail-oriented and proactive Underwriting Assistant with nearly 2 years of experience in managing policy processing, and support. Strong organizational skills, effective communicator with stakeholders and brokers. Solid understanding of overall underwriting lifecycle and processes.
Overview
6
6
years of professional experience
Work History
Senior Underwriting Assistant
AIG
02.2023 - Current
- Supported underwriters by gathering and analyzing risk data, and preparing detailed reports to assist in underwriting decisions and policy issuance.
- Maintained high levels of accuracy in processing policy applications, endorsements, cancellations, and reinstatements.
- Accurately entered and updated policy information in underwriting systems, maintained detailed records and tracked outstanding documentation.
- Provided exceptional customer service to brokers by promptly addressing inquiries and resolving issues over the calls and emails as necessary.
- Enhanced underwriting efficiency by streamlining processes, reducing turnaround times and improving communication between departments.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Ensured compliance with regulatory requirements through meticulous documentation and ongoing monitoring of underwriting activities.
CLIENT SERVICE AMBASSADOR
RENAISSANCE
01.2020 - 08.2021
- Develop and maintain effective professional relationship with all guests and provide assistance over the call or in person
- Performing check-ins, assigning rooms, helping guests complete registration cards and collaborating with hotel staff
- Managing all guests including VIPs arrivals, departures and any other requirements
- Coordinating and multi-tasking job duties in a busy environment
- Prepare various reports daily and monthly including Gross Income, Guests profiling etc
GUEST RELATIONSHIP ASSOCIATE
THE ORCHID HOTEL
02.2019 - 12.2019
- Monitoring reservations, cancellations and no-shows
- To assist the manager and executives in evaluating guest booking and updating them based on the forecast report
- Performing various administration activities and reporting
- Ensuring assistance in providing daily reports.
Education
Bachelor of Sociology (Online) -
Amity University
Diploma in Hotel Management -
CEDP Skill Institute
Mumbai, IndiaHigh School Diploma -
St. Xavier's High School (Mumbai University)
Mumbai, India02.2014
Skills
- MS Office (Word, Excel and Power Point)
- Customer Relationship
- Underwriting guidelines
- Property Insurance Underwriting
- Policy Documents Review
- Policy Billing and Endorsements Analysis
- Endorsement processing
- Problem-Solving
- Excellent written and verbal communication
- Teamwork
- Analytical Skills
Personal Information
Date of Birth: 02/22/1996
Projects
- Coordinated and organized underwriting files for a major annual compliance audit, ensuring all documents met regulatory standards and achieving a successful audit outcome.
- Designed and delivered training materials for new underwriting assistants, facilitating smoother onboarding and quicker integration into the team.
Timeline
Senior Underwriting Assistant
AIG
02.2023 - Current
CLIENT SERVICE AMBASSADOR
RENAISSANCE
01.2020 - 08.2021
GUEST RELATIONSHIP ASSOCIATE
THE ORCHID HOTEL
02.2019 - 12.2019
Bachelor of Sociology (Online) -
Amity University
Diploma in Hotel Management -
CEDP Skill Institute
High School Diploma -
St. Xavier's High School (Mumbai University)
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