Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Meghna Jayaram Hegde

Ashburn,VA

Summary

/ Experienced Lead Test Engineer with a demonstrated history of working in the financial services industry. Skilled in Manual/Automation and data management. Strong engineering professional with a Bacherlor’sdegree focused in Computer and Information Sciences, General from Mumbai University . Lead Test Engineer with 10+ years of experience conducting manual and automatic testing of various products. Detail-oriented quality inspector tasked with producing reputable products. Coordinated with subject matter experts to reach accurate findings in testing results.

Overview

11
11
years of professional experience

Work History

QA - Lead Test Engineer

Wipro Technologies
06.2015 - Current
  • Developed comprehensive test plans and workforce breakdown structures for complete systems.
  • Provided technical advice to improve quality of engineering practices.
  • Engaged internal and external customers during planning and test phases to answer questions.
  • Scheduled available resources to conduct assessments and prototype testing.

Test Automation Engineer

Kareo
02.2013 - 05.2015
  • Applied Agile Delivery methods to simplify testing process decisions through iterative development.
  • Designed standardized processes and protocols to continuously improve operational efficiency through positive iteration.
  • Monitored emerging test automation frameworks, technologies and best practices for useful developments.
  • Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows.

Education

MBA - Systems

Sikkim Manipal University
2010

Bachelor of Science - Information Technology

Mumbai University
2007

Skills

  • Test Automation:
  • Development of Test scripts and libraries part of automation deliverables
  • Test script executions,Debugging,Reporting,Defect management and Metrics
  • Actively involved in Test automation activities with usage of SOAPUI for webservices testing
  • Test management Defect Management ,Business Process Testing concepts
  • Trained and experience in JIRA for tracking the defects/bugs
  • Experience in writing Oracle queries for testing scenarios
  • Experience in Smoke Testing, Functional Testing, Integration Testing, System Testing and Regression testing as part of manual testing activities
  • Actively involved in finalizing and archiving all test deliverables
  • Actively involved in preparing the UAT test cases and test executing prior to production deployment
  • Experience in Agile Methodology
  • Worked on Banking, Finance,Healthcare and Manufacturing domains
  • Experience in Karate Test Framework
  • Key Engagements
  • Project : Wipro – DMT – Banking
  • Client : Charles Schwab USA
  • Role : E2E -Lead Test Engineer/QA Lead/Scrum Lead
  • Skills : Process Assessment, Testing methodologies, Test Strategy, Planning and Execution onsite/offshore coordination, Defect Management, Test Management Defect Management, Product Team,UAT Lead,BitBucket,Bamboo
  • Domain : Broker Dealer Integration Technology Services - Trade
  • Duration : Dec 1st 2020 – Till Date
  • Team Size : 15
  • Team : TD Ameritrade Migration to Schwab – E2E QA
  • Client : CapitalOne USA
  • Role : Lead Test Engineer/QA Lead
  • Skills : Process Assessment, Testing methodologies, Test Strategy, Planning and Execution onsite/offshore coordination, Defect Management, Test Management Defect Management, Product Team,UAT Lead,Jenkins(infrastructure),AWS
  • Environment : Karate Framework, JIRA, Confluence,AWSKibana for capturing the application logs, Postgres Database, Word, Excel,Slack (for Internal Communication),Internal Application API’s,UI build on multiple technology apps
  • DeveOps Experience : Worked with Datadog Monitors,TRex Team (DisastorRecovery Team) and Release Team with AWS experience
  • Duration : June 24th 2015 – Nov 30th 2020
  • Application/Product Name : DataRegistry,Nebula,Catalog
  • Highlights : This application is Next Generation Metadata Management Its our target solution for dataset registration and metadata capture for new and emerging technologies, and in particular AWS services
  • Actively involved in walk-through meetings wherein all the functional and requirement gaps related to the project were been discussed
  • Involved in creating the Test Plans and Test Strategy
  • Participated in preparing and understanding the test scenarios
  • Involved in the deployment and Release work
  • Actively involved in writing test cases and test scripts based on test scenarios
  • Supported Automation team and worked on Jenkins
  • Collecting Test data for Data Driven Testing
  • Creating Tests/Test Scripts using Descriptive Programming
  • Executing the Test cases
  • Involved in writing Oracle queries for testing few scenarios
  • Defect Reporting and Tracking using Quality Center
  • Test Reporting
  • Involved in coordinating and scheduling the UAT sessions
  • Involved in support during the acceptance testing in case of any issues
  • Implemented Agile Methodology(SCRUM MODEL)
  • Leading the UAT session with the clients using the applications depending on Metadata
  • Leading the grooming and the planning session for the testing efforts
  • Post go live support which involves testing of the application when fixes for any defects post go-live had to be deployed
  • Project : WellsFargo SPM
  • Client : Wells Fargo USA
  • Role : Test Automation Engineer
  • Skills : Process Assessment, Testing methodologies, Test Strategy, Planning and Execution onsite/offshore coordination, Defect Management, Test Management Defect Management, Test Management
  • Environment :
  • Gherkin framework, SOAPUI, UNIX, Oracle, Word, Excel
  • Duration : February 07 2013 – May 2015
  • Team Size : 6
  • Highlights :
  • Wells Fargo & Company is an American multinational banking and financial services deals They came up with Standard Proprietary Model which is a part of MHA (Making Home Affordable) initiative under President Obama to help the struggling homeowners from the housing market crisis in recent past This program was introduced with the goal to help homeowners modify or refinance their mortgage under new terms and conditions and hence avoid foreclosures or defaulting or bankruptcy
  • Supported Automation team
  • Tested the SOAP requests and responses using SOAPUI
  • Involved in creation of mock services using SOAPUI for the development end point
  • Project : Kareo -EHR
  • Client : Kareo USA
  • Role : Test Engineer
  • SOAPUI, UNIX, Oracle, Word, EXCEL
  • Duration :
  • August 13 2011 – Feb 02nd 2013
  • Team Size : 17 (onshore offshore model)
  • Highlights : Kareo is the only cloud-based medical office software and services platform dedicated to small practices Kareo offers an integrated suite of products and services designed to help small practice physicians get paid faster, run their business smarter and provide better care Its Practice Management software, Billing Services, and free, full-featured EHR help more than 20,000 medical providers more efficiently manage the business and clinical sides of their practice
  • Reviewed Requirement Document
  • Actively involved in creating the Test plan and Test Strategy
  • Participated in walk-through of the Functional Requirement document and Test Plan
  • Involved in preparing the test scenarios based on the Functional Requirement document
  • Prepared Test cases and test scripts based on the test scenarios
  • Involved in Daily Stand up Meeting
  • Involved in preparing the RTM(Requirement Tracebility Matrix) document which maps all the requirements with the appropriate baseline test cases
  • Performed Smoke Testing, Functional Testing, Integration Testing, System Testing and Regression testing as part of the manual test case execution
  • Participate in defect reviews and defect tracking Meeting with the developers during the test execution
  • Tested the SOAP requests and responses using SOAPUI tool
  • Validation of the operations in the application
  • Involved in creation of mock responses using SOAPUI tool
  • Creation of mock services for the development end point
  • Involved in writing extensive Oracle queries for database testing
  • Worked on Oracle using TOAD for testing the data flow
  • Analyzing Test Results
  • Involved in finalizing and archiving all test deliverables
  • Involved in preparing the UAT test cases and test executing prior to production deployment
  • Participated in project closure activities
  • Project : WIVIDUS Information Services
  • Client : Wipro Technologies INDIA
  • Skills : Process Assessment, Testing methodologies
  • Environment : Omniflow, HP Quality Centre
  • Duration : May 2008 – March 2011
  • Team Size : 7 (onshore offshore model)
  • Highlights : This is a B2C Application that enables the business owner to monitor, control, maintain and enhance his business constantly and define new business rules as suits the situation This application is very flexible in functioning and allows the business owner to redefine business strategies at the same rate at which the business changes It offers an opportunity for the business owner to include new schemes, offers, discounts apart from multiple options and related products to be marketed to suit the needs of his customers The application provides many options to monitor the customers through customer groups and enhanced search options thereby making the application more user friendly to the Supervisor
  • The supervisor can easily maintain information about new product launches and also keep the customer posted about these products It also can offer many subscriptions to the customer with different privileges to further enhance the customer base
  • Involved in Daily stand up Meeting
  • Used Agile Methodology
  • Participated in project closure activities
  • Supported the project warranty period
  • Project : CS ERP DQI
  • Client : GE – INDIA
  • Environment : HP Quality Centre, UNIX, Windows
  • Duration : August 2007 – May 2008
  • Team Size : 2
  • Highlights : GE Energy is the Global leader in Power Generation Equipment and Energy Services provides maintenance, services for power generation equipment to customers Monitoring OSC(ORACLE SERVICE CONTRACT) and other applications that have integrations with OSC to track data discrepancies between systems The intent of the CS Data Quality Initiative is to achieve zero level of data discrepancy between the systems that send/receive data to/from CS ERP systems
  • The ultimate goal of the project is that critical business data elements should be in sync across the systems based on the business rules and processes The only exception could be discrepancy that is allowed due to a specific business rule or system limitation
  • I was a key member in the DQI(Data Quality Initiative) module where our intention is to achieve zero level of data discrepancy between the systems that send/receive data to/from CS ERP systems
  • Review of Requirements and Functional Specification Document and writing related Test Cases and Execution of the Test Cases
  • Carried out Functional, Regression and Black Box Testing
  • I was a key member in the testing team which handled Integration Testing and System Testing by testing each and every test case from the Test Case Document
  • For instance, we Monitor OSC(ORACLE SERVICE CONTRACT, that’s our system) and other applications that have integrations with OSC to track data discrepancies between systems
  • Ensuring data consistency by detecting discrepancies
  • In case of errors we used to analyze with other application with the help of oracle apps tool and raise a case on the particular business application stakeholder and get them resolved
  • Handled the process of making Dashboard which consists of reports depending on the issues we tracked in terms of OSC with other application, like a status report
  • Involved in preparing the trend charts in “supportcentral” which is used as a GE portal
  • Involved in logging the bugs found, in “Oracle Apps” tool
  • Technology Competencies
  • Software Engineering Methodologies/Tools/Techniques :
  • Manual Testing, Test Automation, Performance Testing, Agile testing,AWS
  • Network/Telecom/Systems Software : Web Testing
  • Domains : Test Automation, Banking and Finance, Manufacturing
  • Databases : Postgres,Oracle
  • Development/Productivity Tools : Karate Test Framework for ATDD, JIRA, VersionOne,Jmeter,Selenium (getting trained)
  • Sensitivity: Internal & Restricted

Additional Information

  • Dynamic, competent and result oriented professional with 10 plus years of experience in Quality Assurance, Test Automation and Software Testing experience involving complex Client/Server and Web based applications . In-depth knowledge of all QA Phases. Experience in analyzing functional requirements and translate them to test cases. Well acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Performed Smoke Testing, Functional Testing, Integration Testing, System Testing, Regression Testing and Compatibility Testing. Strong experience in Test Automation related assignments including Automation proof of concept at customer locations, delivery of Automation projects involving Test tools such as Karate,Gherkin Frameworks Proficient in mapping business requirements, designing customized solutions and planning test strategies with strong analytical skills and ability to analyze business practices and define optimal procedures or practices. Good exposure and worked on Jmeter Proficient in developing, maintaining and executing test cases for different Black Box Testing methodologies. Reviewed test cases for peers and given valuable comments about test case coverage and functionality. Prepared Traceability Matrix to ensure the test case coverage for all requirements Participated in Daily Standup Meetings and Weekly Project Status Meeting with Team Members. Possess good communication skill, attention to detail. Self-motivated individual and a good team player with good analytical skills. Experience in Agile Methodologies (SCRUM model) leveraging JIRA and Version One for tracking Training and Knowledge transfer sessions to team members on various testing methodologies. Experience in validating the data from the database using DML, DDL statements. Lead the UAT team as to ensure product deliverable to the Customers is as Expected For Documentation – Used Confluence Worked on Jenkins for Deploying various Environments for Testing.

Timeline

QA - Lead Test Engineer

Wipro Technologies
06.2015 - Current

Test Automation Engineer

Kareo
02.2013 - 05.2015

MBA - Systems

Sikkim Manipal University

Bachelor of Science - Information Technology

Mumbai University
Meghna Jayaram Hegde