MEGI MARTIN
CONGRESS,AZ
Summary
To obtain gainful employment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
HIM Tech
Wickenburg Community Hospital
04.2022 - Current
- Efficiently handled phone calls, record requests (via fax and in-person), document scanning into patient charts, managing worker's compensation sheets, and uploading patient records.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Ensured timely processing of medical records for optimal patient care and facility efficiency.
Assistant Manager
Subway
01.2021 - 04.2022
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Behavioral Health Tech
The Meadows
01.2018 - 01.2020
- Conducted client rounds to check on residents.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Searched resident belongings prior to and during stays.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Prepared and submitted daily reports to management.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
RSS (Retail Sales Specialist)
O'Reilly Auto Parts
01.2013 - 01.2017
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Managed a high volume of incoming calls, oversaw receipt of freight, and coordinated the handling of returns and damaged items.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
Education
No Degree - MEDICAL BILLING AND CODING
MARICOPA CORPORATE COLLEGE
PHOENIX, AZ08.2024
No Degree - MEDICAL OFFICE
CARRINGTON COLLEGE
Phoenix, AZ10.1997
Skills
- Release of Information
- HIPAA Compliance
- Medical Record Management
- Clinical Documentation
- Medical Office Procedures
- Document Scanning
- Health Information Systems
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Collaboration
Timeline
HIM Tech
Wickenburg Community Hospital
04.2022 - Current
Assistant Manager
Subway
01.2021 - 04.2022
Behavioral Health Tech
The Meadows
01.2018 - 01.2020
RSS (Retail Sales Specialist)
O'Reilly Auto Parts
01.2013 - 01.2017
No Degree - MEDICAL BILLING AND CODING
MARICOPA CORPORATE COLLEGE
No Degree - MEDICAL OFFICE
CARRINGTON COLLEGE
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