Meg Shivraman
Clermont
Summary
Experienced in organizing and executing programs to promote participant engagement and satisfaction. Collaborative and adaptable in dynamic settings. Consistently contribute to team success through activity planning and customer service skills. Highly valued for reliability and responsiveness. Dedicated to delivering exceptional results.
Overview
4
4
years of professional experience
Work History
Soccer Coach
Striker Soccer Club
01.2023 - Current
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Promoted sportsmanship values among players by emphasizing respect for opponents, officials, teammates, coaches, and themselves throughout each season.
Parks and Recreation Attendant
City of Clermont
06.2022 - Current
- Processed reservations for parks, amenities and facilities, using Rectrac.
- Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Led group activities such as games and crafts, fostering an enjoyable atmosphere for participants.
- Assisted in the planning and execution of special events, leading to memorable experiences for guests.
- Built and established positive relationships with patrons, team members and supervisors.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Provided information about facilities, entertainment options and rules and regulations to visitors.
- Trained new staff members on policies, procedures, and best practices to uphold consistent service standards across the team.
- Oversaw daily opening and closing procedures, ensuring accurate cash handling processes were followed.
Retail Sales Associate
Under Armour Brand House
01.2023 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Academic Facilitator
Sai Soccer Academy
01.2022 - 01.2023
- Monitored academic performance trends to proactively address potential issues affecting student success rates or satisfaction levels.
- Supported student retention efforts by identifying at-risk individuals and providing targeted interventions as needed.
- Contributed to a positive learning environment by fostering open communication between students, faculty, and staff.
- Promoted academic success by providing personalized guidance to students, assisting them in setting and achieving their educational goals.
Server
Sodexo Food Services
01.2021 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Business Administration And Management
Polk State College
Winter Haven, FL02-2025
Associate of Arts - Liberal Arts
Polk State College
Winter Haven, FL05-2023
H.S. DIPLOMA -
OLYMPIA HIGH SCHOOL
Orlando, FL05.2020
Skills
- Leader
- Strong work ethic
- Positive attitude
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Excellent communication
- Reliability
Timeline
Soccer Coach
Striker Soccer Club
01.2023 - Current
Retail Sales Associate
Under Armour Brand House
01.2023 - 10.2024
Parks and Recreation Attendant
City of Clermont
06.2022 - Current
Academic Facilitator
Sai Soccer Academy
01.2022 - 01.2023
Server
Sodexo Food Services
01.2021 - 01.2022
H.S. DIPLOMA -
OLYMPIA HIGH SCHOOL
Bachelor of Science - Business Administration And Management
Polk State College
Associate of Arts - Liberal Arts
Polk State College
Similar Profiles
Isaiah GhebrezghiIsaiah Ghebrezghi
Soccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer ClubSoccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer Club
Tanya NeidertTanya Neidert
Director of Operations at Seminole Soccer Club/Florida Soccer Alliance/OCYSDirector of Operations at Seminole Soccer Club/Florida Soccer Alliance/OCYS
Bryson GordyBryson Gordy
Soccer Official at SGSO, GA Soccer, Concorde Fire Soccer Club, GSASoccer Official at SGSO, GA Soccer, Concorde Fire Soccer Club, GSA
CHERYL GEEDINGCHERYL GEEDING
Area Manager at Advance AmericaArea Manager at Advance America
Marcelo RadescaMarcelo Radesca
General Warehouse Associate at AmazonGeneral Warehouse Associate at Amazon