Megumi Taira
Honolulu,HI
Summary
Personable and dedicated professional with 7 years of customer-focused experience with a strong background in interpersonal communication, hospitality, teamwork, and conflict resolution. Experienced in working in fast-paced environments while maintaining professionalism, adaptability, and attention to detail. Committed to delivering exceptional service and fostering a calm, positive atmosphere to effectively resolve high-pressure situations. Eager to leverage these skills as a Flight Attendant Trainee, contributing to a team that prioritizes passenger satisfaction and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Cafe Gangnam
Honolulu, HI
09.2025 - Current
- Provided friendly and professional customer service in a fast-paced environment
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages
- Handled cash, credit card transactions, and balanced register totals at the end of shifts
- Monitored inventory levels and assisted with ordering and stocking products
- Worked collaboratively with servers, kitchen staff, and management to ensure smooth and efficient customer service
Lead Bartender
Heartmoon
Honolulu, HI
01.2025 - Current
- Monitored customer alcohol consumption and enforced responsible serving practices in accordance with local liquor laws and company policy
- Recognized signs of intoxication and safely de-escalated situations by refusing service when necessary
- Maintained a calm, professional demeanor while handling difficult customers and high-pressure situations
- Balanced multiple responsibilities at once, including taking orders, preparing drinks, processing payments, and monitoring customer behavior
Bartender/Server
Soju Bang
Honolulu, HI
05.2024 - 09.2025
- Prepared and served alcoholic/non-alcoholic beverages
- Monitored customer alcohol consumption and followed safety protocols
- Served high customer volumes during special events, nights, and weekends
- Fostered customer loyalty by consistently providing outstanding service and initiating friendly interactions.
Hostess
Tsurutontan
Honolulu, HI
04.2023 - 03.2024
- Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience
- Maintained organized reservation logs, tracking changes and special requests efficiently
- Monitored dining area for guest satisfaction, addressing needs proactively during service
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
- Collaborated with management to implement improved customer flow strategies during peak hours
Education
Bachelor's Degree - Communications
University of Hawaii At Manoa
Honolulu, HI12.2024
High school diploma -
Kalani High School
Honolulu, HI05.2020
Skills
- Excellent customer support - 7 Years of customer service experience
- Strong multitasking
- Interpersonal skills
- Team player attitude
- Conflict De-Escalation
- Adaptability and Resilience
- Quick Problem-solving
- Compassionate
Certification
- Driver's License
- January 2023 to May 2027
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Bartender
Cafe Gangnam
09.2025 - Current
Lead Bartender
Heartmoon
01.2025 - Current
Bartender/Server
Soju Bang
05.2024 - 09.2025
Hostess
Tsurutontan
04.2023 - 03.2024
Bachelor's Degree - Communications
University of Hawaii At Manoa
High school diploma -
Kalani High School