Escrow Officer with over six successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in customer support and team communication. Strong knowledge of detailed data entry and history achieving high data output.
Overview
12
12
years of professional experience
Work History
Escrow Officer
Landmark Title Assurance Agency
11.2023 - Current
Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Worked files from beginning to end
Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
Assistant Escrow Officer
Landmark Title Assurance Agency
10.2019 - 11.2023
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process on complex transactions in one of the highest producing escrow offices.
Communicated requirements and title exception information to clients.
Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Teller
Desert Financial Credit Union
01.2017 - 10.2019
Operated effectively and efficiently to offer members financial service opportunities while training new tellers for the position and helping to promote Desert Financial’s mission, vision, and values.
Identified sales opportunities and referred customers to branch partners in financial services.
Educated customers on use of banking website and mobile apps.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Associate
In-N-Out Burger
01.2015 - 01.2017
Worked with a large and diverse staff to deliver exceptional customer service whilst training new staff as a senior member.
Greeted customers and offered assistance for increased customer satisfaction.
Student Athletic Trainer
Mesa High School
01.2012 - 01.2016
Efficiently co-led and helped train a team of peers to care for and rehabilitate athletes in a program recognized as top in the school district.
Developed and implemented preventive programs to minimize injuries.
Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or while exercising.
Devised rehabilitation and exercise plans to aid healing, build strength and prevent further injury.