Megyn Shadden
Lubbock
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Grooming Salon Manager
Tailored Tails of Lubbock
06.2021 - 09.2025
- Boosted employee retention with supportive management practices and fostering a positive work culture.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and mentored staff to enhance performance and improve team dynamics.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed front desk operations, ensuring seamless communication between departments and clients.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Education
High School Diploma -
Cotton Center ISD
Cotton Center, TXSkills
- Health and safety regulations
- Employee training
- Staff management
- Task delegation
- Customer service
- Adaptability and flexibility
- Multitasking
- Professionalism
- Reliability
- Excellent communication
- Relationship building
Timeline
Grooming Salon Manager
Tailored Tails of Lubbock
06.2021 - 09.2025
High School Diploma -
Cotton Center ISD