Megyn Tafoya

Office Manager

Pine Creek Vision Clinic

Colorado Springs, Colorado

09.2018 - Current

Managed daily office operations and ensured smooth workflow at the vision clinic.
Coordinated patient scheduling and maintained efficient appointment systems.
Supervised administrative staff and provided training on office procedures.
Implemented filing systems to organize patient records and improve accessibility.
Assisted in inventory management of office supplies and medical equipment.
Facilitated team meetings to improve collaboration among clinic staff members.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Managed, scheduled and coordinated office functions and activities for employees.
Assisted in recruiting, onboarding and training new employees.
Delegated work to staff, setting priorities and goals.
Fostered a positive team environment through mentoring and support initiatives.
Oversaw day-to-day sales activities for contacts and glasses, enhancing customer satisfaction.
Generated sales by effectively engaging and understanding customer needs.
Managed billing processes for daily examinations, ensuring accuracy and timely invoicing.
Managed collections processes to ensure timely receipt of payments and maintain financial stability.