Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IAM Engineer Lead
Navistar
10.2018 - Current
Responsible for maintaining the Identity & Access Management Program, architecture and standards for delivering enterprise-wide identity
Providing access, directory and authentication services for employees, dealers and vendors
Implementing Identity Provider (IdP) configuration in Microsoft Azure across various environments in the system, this involved working with customers
Responsible for setting up Single Sign-on for Identity Provider using SAML, OpenID, OAuth
Review and maintain server and the logs for RSA IGL in all environments
Support PolicyServer & VDS
Working knowledge of monitoring uptime and efficiency of the production servers for ADFS
Assist in all access services and Active Directory admin related projects which includes Multi-factor Authentication
Handle certificates in Venafi
Provided support to IAM team and collaborated with human resources and Business teams with onboarding discrepancies
Managing proper documentations for changes and recommendations detailing best practices implemented in current infrastructure
Reviewed and documented cloud system operations, policies, and procedures.
Performed root cause analysis on operational issues related to cloud systems
Providing Tier-3 support
IAM Business Analyst
Pfizer
07.2018 - 10.2018
Worked directly with the users to establish Business requirements, define and document core business process information and other relevant information for creating a Playbook
Provisioned Active Directory accounts to grant proper access to users
Accountable for completing quality BA deliverables on schedule for various projects and worked with business partners, development and testing teams to validate project requirements
Evaluate existing application products that address client requirements for Access Management
Conducted JAD sessions between the development team, business stakeholders and end users
Documented the Customer/User Accepting test cases and training material to verify and validate each systems specifications and requirements with system design
Interacted with the developers to report and correct bugs
Analyzed system requirements and involved in preparation of Test plans for different modules and documented test cases for various screens of the application
Assisted help desk staff with higher level user access issues
Functioned as the primary liaison between the business client, operations and technical areas throughout the project life cycle
IAM Security Analyst
University of Michigan
01.2017 - 07.2018
Experience in installing, configuring SiteMinder policy server, eDirectory, NetIQ Transaction Minder, Active Directory and various Web & Application servers
Supported IAM and Security Access Tools including the integration, configuration and deployment to servers
Installed enterprise eDirectory 8.8.8 in non-prod environment
Created and implemented password services and policies
Used Splunk to gather the peak times of the application usage for load testing purpose
Installed SSL certificates
Troubleshoot and successfully resolved LDAP data issues
Troubleshoot problem-tickets worked with developers to identify the root cause
Business Analyst/ QA Analyst
DIRECTV
03.2015 - 02.2016
Examined and developed business requirements, worked with business to gather requirements and was responsible for delivering the design document for proposed solution on various projects
Worked on projects like Non-Ubiquitous, DAI STB, LTVS, NAT Traversal (XMPP), Disney 60-day project
Coordinated and managed meetings/analyses’ sessions with business unit subject matter expert(s) in order to solicit and cross-reference business and functional requirements ensuring expectations are clearly understood and satisfied
Developed use case documents, business process models, use case diagrams and assisted with UAT
Analyzed, designed and developed the functional and non-functional specifications
Monitored performance using SQL profiler and optimized SQL queries for maximum efficiency
Created the test plan/strategy/summary report documents
Documented the objectives, constraints and scope of the system
Designed and developed the requirement traceability matrix to make sure the current project requirements are being met
Developed and documented as-is and to-be processes
Business Analyst/QA Analyst
Schneider National
09.2014 - 12.2014
Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs and ensured that critical requirements are not missed
Developed use cases and functional specification documents with the perspective of elaborating user experience while also keeping the business objective in focus
Interacted with the business users to convert business requirements into functional specifications and documented them
Designed and developed the process flows around the use cases that were developed
Assisted the application development teams on first and second level analysis and also on several root cause analyses during the length of the initiative
Extracted data from various databases (DB2, Oracle) into SAS for creating various reports required based on the requirements
Analyzed functional specifications, use cases, business requirements, developed test requirements, designed test scripts based on use cases developed, compiled the test data, and created test plans
Conducted manual testing based on the proposed requirements and the test cases that were developed
Developed an organizational chart in order to assign the required testing to users across the organizational hierarchy
Performed traceability of requirements and ensured completeness before management sign-off
Designed and developed the UAT sign-off document.
Management Associate
SRI RANGA RAO & SONS
01.2013 - 06.2013
Supply Chain Management
Designed and developed a modification to an existing layout in order to streamline the process
The modified layout developed result in improved productivity, reduced cycle time and minimalized wastage
Introduced a system that analyzed, developed and implemented specific integration plans for each supply chain work stream
Identified critical technical glitches that were causing inventory loss
This also resulted in efficient tracking of existing inventory by improving the existing tracking process in place for inbound and outbound logistics
Managed Data handling and analysis using SPSS
Performed data validation and backend testing with extensive use of SQL Queries
Performed data entry and analysis and to develop tables and graphs by introducing new variables
Also performed EDA, formal statistical analyses
Performed exploratory data/confirmatory analyses, model checking and model comparisons and developed additional graphs to that were utilized for management reporting
Education
Master’s - information technology and Project Management
MSITM
Campbellsville, Louisville, KY
07.2019
Master of Business Administration - Supply Chain Management
Indiana University of Pennsylvania
05.2014
Bachelor of Business Management - Marketing Management
SBRR Mahajana's Pre University College
06.2012
Skills
Operating system: Mac OS, Windows 97/2007/XP/Vista 7, Red Hat Linux 4/5
Databases: SQL
Monitoring Tools: Splunk, ServiceNow, Jira, ISM
Security Platform: NetIQ Enterprise eDirectory 88x, IBM Tivoli Federated Identity Manager, Microsoft Azure, ADFS, PingFederate, Venafi
Methodologies: Agile, Waterfall
Testing tools: HP Load Runner, JMeter, HP Quality Center
Business Modelling tools: MS Visio
Management tools: MS Project, MS Outlook, MS SharePoint
Accomplishments
Lead a team of international students at the India Symposium, 2013
Participated in the Europe Symposium held in Germany, France & Belgium
Took the initiative to conduct industry visits for my team to the following local and global organizations:
Chamber of commerce, Dusseldorf, Germany
Deutsche Bank, Dusseldorf
Cundus, IT firm, Duisburg
Duisport, Inland Port
Bayer AG, Leverkusen
Certification
Six Sigma Green Belt Certification in process Six Sigma Yellow Belt Certification in process
Pursuing Azure Certification- AZ900
Timeline
IAM Engineer Lead
Navistar
10.2018 - Current
IAM Business Analyst
Pfizer
07.2018 - 10.2018
IAM Security Analyst
University of Michigan
01.2017 - 07.2018
Business Analyst/ QA Analyst
DIRECTV
03.2015 - 02.2016
Business Analyst/QA Analyst
Schneider National
09.2014 - 12.2014
Management Associate
SRI RANGA RAO & SONS
01.2013 - 06.2013
Master’s - information technology and Project Management
MSITM
Master of Business Administration - Supply Chain Management
Indiana University of Pennsylvania
Bachelor of Business Management - Marketing Management