Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Mehakdeep Kaur

Wantagh

Summary

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Overview

11
11
years of professional experience

Work History

Administrator & Surgical Coordinator

Williston Park Eye Associates
05.2020 - 10.2022
  • Managed patient scheduling, intake, and insurance verifications
  • Scheduled cataract surgeries, and coordinated pre-op/post-op appointments, including patient instructions
  • Acted as liaison between patients, surgeons, and healthcare providers
  • Handled medical scribing and accurate patient record updates
  • Supervised administrative and clinical staff, including hiring, training, and evaluation
  • Ensured compliance with HIPAA, OSHA, and other regulations
  • Developed and implemented office procedures and maintained inventory and supplies
  • Facilitated smooth communication among patients, staff, and referring physicians

Compliance & Authorization Administrator

New York Home Healthcare Equipment / MJG
03.2015 - 12.2018
  • Managed patient documentation and authorizations for medical equipment
  • Navigated Fast Track network and performed daily email/phone follow-ups
  • Coordinated mailings and SD card downloads for CPAP compliance tracking
  • Liaised with insurance providers (private and third-party) to obtain approvals
  • Provided patient support for equipment, compliance, and billing questions
  • Collaborated with supervisors to ensure billing and authorization requirements were met

Wardrobe Consultant

DXL Destination XL
04.2014 - 01.2015
  • Built long-term relationships with clients through personalized styling
  • Assessed and addressed current and future wardrobe needs
  • Provided versatile outfit recommendations and styling advice
  • Contributed to team success with collaborative customer service
  • Achievement: Exceeded quarterly target for custom suit sales

Wellness Ambassador

Rite Aid Pharmacy
09.2011 - 01.2014
  • Delivered customer-focused wellness support and retail assistance
  • Guided customers to pharmacists for medical advice
  • Answered product questions using iPad tools
  • Supported pharmacy with prescription handling and outreach
  • Organized and promoted flu clinics onsite and at local businesses
  • Achievement: Surpassed goal of 500 flu shots with over 900+ administered, through strong team collaboration

Education

M.S. - Healthcare Administration

Southern New Hampshire University
04.2025

Bachelor’s Degree - Health Promotion Management

York College (CUNY)
01.2015

High School Diploma -

Martin Van Buren High School
01.2008

Skills

  • Fluent in English/Hindi/Punjabi
  • Typing Speed: 65 WPM
  • Customer service
  • Attention to detail
  • Data entry
  • Patient relations
  • Insurance coordination
  • Multi-tasking
  • Compliance

Accomplishments

  • Collaborated with a team, including surgeons and ophthalmologists, in the development of pre-operative exams for cataract surgeries.
  • Documented and resolved lack of efficiency with patient intakes which led to an organized patient flow in the office.
  • Developed excellent patient relations that led to loyal and regular customers.
  • Resolved product issue through consumer testing.
  • Achieved patient compliance through effectively helping with product use.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Administrator & Surgical Coordinator

Williston Park Eye Associates
05.2020 - 10.2022

Compliance & Authorization Administrator

New York Home Healthcare Equipment / MJG
03.2015 - 12.2018

Wardrobe Consultant

DXL Destination XL
04.2014 - 01.2015

Wellness Ambassador

Rite Aid Pharmacy
09.2011 - 01.2014

Bachelor’s Degree - Health Promotion Management

York College (CUNY)

High School Diploma -

Martin Van Buren High School

M.S. - Healthcare Administration

Southern New Hampshire University
Mehakdeep Kaur