Mehbuba A Sheik
Los Angeles,CA
Summary
Dedicated Operations Manager with expertise in Customer Service and Marketing, seeking a challenging role that offers an experience to grow knowledge in business and hospitality. Well-versed with adaptability, cultural awareness, and challenges in new places. Driven to exceed expectations while maintaining high standards of quality and efficiency in all tasks.
Overview
8
8
years of professional experience
Work History
After School Coach
LAUSD Youth Development Program
North Hills, CA
12.2023 - Current
- Monitor an average of 25 students daily, ensuring all safety regulations are followed in the school environment.
- Organize and execute daily projects involving critical thinking, writing, and artistic skills, with over 90% of students demonstrating motivation and improvement.
- Ensure a secure, incident-free space for students through regular safety drills, clear behavior guidelines, and effective staff training.
Operations Manager
Royal Curry Cafe
North Hollywood, CA
01.2017 - Current
- Manage daily operations for over 5 years, developing strong customer relationships that led to a loyal base of regulars.
- Ensure customer satisfaction for an average of 50+ clients daily, efficiently resolving complaints and maintaining health regulations in a clean environment.
- Skills in handling money and revenue, accurately calculating daily sales to identify trends, and boosting profitability.
- Pack and deliver orders punctually, and developed social media strategies that boosted engagement by 30%, and followers by 25%.
Special Education Teaching Assistant
LAUSD
North Hollywood, CA
01.2023 - 06.2023
- Provided individualized and small group instruction for up to 10 students with special needs, tailoring activities with patience and understanding, which led to a 20% improvement in their engagement and progress.
- Supervised the classroom while organizing engaging indoor and outdoor activities, including sports, and team-building exercises.
Sales Associate
Old Navy
Northridge, CA
03.2022 - 09.2022
- Delivered excellent customer service to an average of 50 customers daily, assisting with product selection, and providing reliable information on products and services.
- Maintained up-to-date knowledge of over 200 store items and policies.
- Collaborated with management to develop innovative marketing strategies, contributing to a 15% increase in sales.
Education
Associate of Arts - Marketing
Los Angeles Valley College
Los Angeles, CA06-2023
Associate of Arts - Real Estate
Los Angeles Valley College
Los Angeles, CA06-2024
Certifcate of Achievement - Marketing
Los Angeles Valley College
Los Angeles, CA08-2022
Certifcate of Achievement - Business Essentials
Los Angeles Valley College
Los Angeles, CA08-2022
Certifcate of Achievement - Property Management
Los Angeles Valley College
Los Angeles, CA06-2024
Certifcate of Achievement - Banking and Finance
Los Angeles Valley College
Los Angeles, CA06-2024
Certifcate of Achievement - Business Management
Los Angeles Valley College
Los Angeles, CA06-2024
Skills
- Communication
- Adaptability
- Financial management
- Multitasking
- Hospitality Industry
- Conflict Resolution
- Team leadership
- Inventory Management
- Social Media Marketing
- Customer Retention
- Cultural Awareness
- Interpersonal Communication
- Good Telephone Etiquette
- Collaboration
Accomplishments
- Part Time Dean's Honor List - December 2023
- Part Time Dean's Honor List - June 2023
- Full Time Dean's Honor List - January 2022
- Full Time Dean's Honor List - January 2021
Additional Skills
- Proficiency with Mac and PC
- Microsoft Office: Outlook, Word, Excel, Powerpoint
- Excellence in Food App Management: UberEats, DoorDash, Grubhub, Beyond Menu, and Yelp
- Social Media: Instagram, Facebook, TikTok, Snapchat
- Other Tools: Zoom, Canva, Google Slides and Docs
References
References available upon request.
Timeline
After School Coach
LAUSD Youth Development Program
12.2023 - Current
Special Education Teaching Assistant
LAUSD
01.2023 - 06.2023
Sales Associate
Old Navy
03.2022 - 09.2022
Operations Manager
Royal Curry Cafe
01.2017 - Current
Associate of Arts - Marketing
Los Angeles Valley College
Associate of Arts - Real Estate
Los Angeles Valley College
Certifcate of Achievement - Marketing
Los Angeles Valley College
Certifcate of Achievement - Business Essentials
Los Angeles Valley College
Certifcate of Achievement - Property Management
Los Angeles Valley College
Certifcate of Achievement - Banking and Finance
Los Angeles Valley College
Certifcate of Achievement - Business Management
Los Angeles Valley College
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