Mehdi Tahiri
WOODBRIDGE,VA
Summary
Diligent, highly motivated individual with solid background in train operations and safety protocols. Proven ability to manage schedules and ensure passenger satisfaction through effective communication and problem-solving. Demonstrated expertise in route planning and adherence to regulatory standards. Strengths including: emphasis on safety, following operating rules exactly, attendance/reliability & learning complex procedures quickly. More recently, I've provided safe, reliable transportation and delivery services through Uber, Lyft, and DoorDash while delivering professional customer service, maintaining schedule efficiency, and handling diverse public interactions in fast-paced environments.
Overview
2015
2015
years of professional experience
Work History
Store Manager
Nasser Corporate
01.2013 - 01.2015
- Consult with customers about their product or service needs or their wants.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager
Viva Corporation
01.2009 - 01.2013
- Executed process improvements to optimize project delivery efficiency.
- Guided junior project managers in adopting best practices and effective project management methodologies.
- Established strong relationships with clients to ensure clear communication and successful project execution.
- Met project deadlines without sacrificing build quality or workplace safety.
Store Manager
Shop Enterprise
01.2005 - 01.2009
- Oversaw daily store operations, ensuring optimal product availability and visual merchandising standards.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
Conductor
ONCF
Casablanca
1996 - 1999
- Operated trains safely and efficiently across designated routes.
- Conducted pre-journey inspections to ensure compliance with safety regulations.
- Managed passenger communication during travel, addressing inquiries and concerns promptly.
- Coordinated with station personnel to facilitate timely departures and arrivals.
Commercial Agent
National Press in KSA Riyadh
Riyadh, KSA
01.1996 - 01.1997
- Developed strategic partnerships with clients, ensuring exceptional service and long-term retention.
- Identified and engaged with key partners to improve market positioning and stimulate sales growth.
- Trained and mentored junior agents, fostering a collaborative team environment.
- Conducted regular performance assessments, implementing strategies for continuous improvement.
Sales Supervisor
National Press
Morocco
01.1993 - 01.1996
- Foster and maintained international relations
- Executed thorough audits of cashier registers to ensure accuracy and compliance.
- Confirmed accuracy of orders to ensure timely processing and fulfillment.
Education
Bachelor of Science - Criminal Justice
College
Associate of Science - Criminal Justice Science
College
High School Diploma -
Fairfax County
2009
Skills
- Proficient in MS Office applications
- Problem-solving
- Customer service
- Hazardous materials handling
- Equipment troubleshooting
- Operational training
Languages
Arabic
English
French
Timeline
Store Manager
Nasser Corporate
01.2013 - 01.2015
Manager
Viva Corporation
01.2009 - 01.2013
Store Manager
Shop Enterprise
01.2005 - 01.2009
Commercial Agent
National Press in KSA Riyadh
01.1996 - 01.1997
Sales Supervisor
National Press
01.1993 - 01.1996
Conductor
ONCF
1996 - 1999
Bachelor of Science - Criminal Justice
College
Associate of Science - Criminal Justice Science
College
High School Diploma -
Fairfax County
Profile
- MS Office Applications.
- Well experienced in providing customer service & support to clients and handle general Administrative tasks
- Independent, self-motivated, able to take responsibilities & work well under pressure.
- A good team player with demonstrated ability to learn quickly & apply effectively.
- Highly resourceful, with an ability to organize and prioritize multiple tasks.
- Facing Issues and solving it.
- To work for an organization to promote customer care.
- To help customers resolve their queries.
- To develop report with customer base, greet by name, have knowledge of account
- Ownership, Follow the Code of Business Conduct and Ethics and other related policies
- Ethical behavior at all times
- To answer the queries of the customers in an ethical and informative way.
- To give appropriate and relevant information to the customers.
- To maintain a position of trust and responsibility by keeping all customer business confidential.
- To update any requests made by the customers into the system to complete the task
- Have complete knowledge of services rendered, and complete line of products, taking responsibility to update and ask for assistance to acquire latest developments.
- Answer confidently or find appropriate solutions to customers' problems.