Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Saeed

Staten Island,NY

Summary

Proven team collaborator and customer service expert excellent at improving patient satisfaction and streamlining operations. Excels in time management and effective communication, significantly enhancing workplace efficiency and customer experience. Demonstrates professional conduct and a positive attitude, contributing to a supportive and productive environment.

Overview

5
5
years of professional experience

Work History

Delivery Driver and Register Worker

Pyramid Pharmacy
12.2019 - 10.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved patient satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet patient deadlines and requirements.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Reduced wait times for patients with prompt prescription filling and effective communication between pharmacists and patients.
  • Stocked shelves with medications and other pharmacy items for consistent availability.

Food Service Worker

Dunkin' Donuts
12.2018 - 11.2019
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Cashier

Papa John's Pizza
07.2017 - 11.2018
  • Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Took and processed over customer orders.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Reduced order errors through effective communication between front-of-house staff and kitchen personnel.

Cashier and Delivery

Domino's Pizza
01.2016 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.

Education

GED -

Port Richmond High School
Staten Island, NY
11-2021

Skills

  • Positive attitude
  • Customer service
  • Effective Team Collaboration
  • Time management
  • Punctual and reliable
  • Credit and cash transactions
  • Patience and empathy
  • Sanitation Practices
  • Written and verbal communication
  • Professional Conduct
  • Conflict Resolution

Languages

English
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Delivery Driver and Register Worker

Pyramid Pharmacy
12.2019 - 10.2020

Food Service Worker

Dunkin' Donuts
12.2018 - 11.2019

Cashier

Papa John's Pizza
07.2017 - 11.2018

Cashier and Delivery

Domino's Pizza
01.2016 - 05.2017

GED -

Port Richmond High School
Muhammad Saeed