Summary
Overview
Work History
Education
Skills
Certification
Publications
2020 Salt Lake Album of the year
Timeline
Generic

Mehkai Jones

Clinton,UT

Summary

Operations professional with solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with reliable and adaptable approach to changing needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Specialist

Apple
04.2024 - 11.2024
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and prodict constraints.
  • Collected, arranged, and input information into database system.
  • Utilized advanced analytical skills in order to resolve complex operational issues effectively.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
  • Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.
  • Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.

Product Specialist

Apple
08.2022 - 04.2024
  • Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Led cross-functional teams to align product development with customer needs, achieving high satisfaction rates.
  • Developed comprehensive product training materials, significantly improving team knowledge and customer support quality.

Catering Lead

Cafe Zupas
03.2020 - 08.2022
  • Management support in charge of opening the store, food prep, training, and leading the morning shifts
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Spearheaded efforts in improving food presentation techniques leading to increased positive feedback from clients.
  • Partnered with event planners to ensure seamless coordination of catering services, contributing to successful event execution.

Foreign Exchange Student Advisor

Layton Christian Academy
05.2019 - 02.2020
  • A lead camp counselor for the eagle eye summer program for a private school
  • Enhanced student retention by providing personalized academic guidance and support.
  • Collaborated with faculty members in the development of curriculum roadmaps that aligned with students'' academic goals and career aspirations.
  • Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
  • Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
  • Was in charge of the students extra-curricular activities. Planned trips and utilized a budget plan for students to enjoy their time outside of class.

Laborer

Exchange
09.2018 - 05.2019
  • Stocked shelves to ensure everything is in stock
  • Helped customers on the floor with questions asked
  • Helped with shipment, packaging, and tracking on orders
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Loaded and unloaded materials onto trucks and trailers.

Supervisor

Zaxby's
09.2014 - 08.2018
  • Scheduled other employees
  • Cooked food and prepared meals for customers
  • Helped customers at the cash register with cash, credit, or debit

Education

High School Diploma -

Northridge High School
Layton, UT
06.2017

Skills

  • Leadership Experience
  • Teaching Experience
  • Agile
  • Business Development
  • Customer Service
  • Cash Handling
  • Driving Experience
  • Experience with Children
  • Food Service
  • Front Desk
  • Heavy Lifting
  • Sales Experience
  • Supervising Experience
  • IOS
  • Computer Skills
  • Planning and coordination
  • Project management

Certification

Drivers License, 02/01/22, 10/31/24, Drivers license. Had since 2015.

Publications

City Weekly Album of The Year, https://www.cityweekly.net/utah/anything-but-blase/Content?oid=15671001&media=AMP+HTML, 08/01/20, Was recognized and awarded for a music entry submission.

2020 Salt Lake Album of the year

In 2020 I was awarded by the Salt Lake Tribune for my release of my debut LP "Tanglewood Blur". Completely written and composed by myself, I was given an interview and news article written about the dynamics of releasing a well-reviewed embodiment of work during the pandemic. 

Timeline

Operations Specialist

Apple
04.2024 - 11.2024

Product Specialist

Apple
08.2022 - 04.2024

Catering Lead

Cafe Zupas
03.2020 - 08.2022

Foreign Exchange Student Advisor

Layton Christian Academy
05.2019 - 02.2020

Laborer

Exchange
09.2018 - 05.2019

Supervisor

Zaxby's
09.2014 - 08.2018

High School Diploma -

Northridge High School

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Mehkai Jones