Delivery Driver
Mangia Brick Oven Pizza
03.2023 - 08.2023
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Stocked shelves and loaded orders to prepare deliveries.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.