Mehkia Stewart
Richmond,VA
Summary
Adept at fostering positive customer experiences and streamlining operations, I excelled in roles at Amazon and other notable companies. With a proven track record in teamwork, problem-solving, and efficient time management, I consistently surpassed performance goals. My strong communication skills and computer proficiency further enhanced operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Overnight Stocker
Amazon
Chester, VA
09.2021 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Front Desk Assistant
Crunch Fitness
Richmond, VA
02.2023 - 12.2023
- Opening and closing the business
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained a professional and welcoming front desk area, setting a positive first impression for members
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple members interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for members
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Answered multi-line phone system and enthusiastically greeted callers.
- Enforced policies and procedures to increase efficiency.
- Trained new staff members in customer service techniques.
Youth Counselor
YMCA Greater Richmond
Richmond, VA
07.2017 - 09.2021
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Created and implemented individualized plans for individual youth.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Established and maintained relationships with youth, families and community partners.
- Created safe spaces for open dialogue, enabling youths to share experiences and challenges without fear of judgment.
Cashier
Chick-fil-A
Colonial Heights, VA
01.2016 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate Degree - Surgical Technologist
Fortis College
Richmond, VAHigh School Diploma -
Matoaca High School
Chesterfield, VA06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
Timeline
Front Desk Assistant
Crunch Fitness
02.2023 - 12.2023
Overnight Stocker
Amazon
09.2021 - Current
Youth Counselor
YMCA Greater Richmond
07.2017 - 09.2021
Cashier
Chick-fil-A
01.2016 - 02.2018
Associate Degree - Surgical Technologist
Fortis College
High School Diploma -
Matoaca High School