Mehmet Kirmitci
Healdsburg,CA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Agave Mexican Restaurant
01.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Server
Montage
09.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Four Seasons Hotel
10.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Swissotel The Bosphorus
09.2019 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
MBA - Business Administration
Mehmet Akif Ersoy UDOMBA
10.2018
Skills
- Dining Area Maintenance
- Cash Handling
- Customer Engagement
- Passion for customer satisfaction
- Staff Management
- Shift Management
- Customer-Oriented
- Complaint resolution
- Staff Scheduling
- Supervisory skills
- Reservation handling
- Customer Service
- Reliable and Responsible
- Staff Supervision
- Money Handling
- Calm and Pleasant Demeanor
Certification
- Forbes Travel Guide Quality Assessment, Montage Healdsburg - April 2023
- Certified Forbes Star Employee, Four Seasons Hotel - August 2021
Timeline
Restaurant Manager
Agave Mexican Restaurant
01.2024 - Current
Server
Montage
09.2022 - 09.2023
Server
Four Seasons Hotel
10.2021 - 08.2022
Server
Swissotel The Bosphorus
09.2019 - 09.2021
MBA - Business Administration
Mehmet Akif Ersoy UDOMBA
- Forbes Travel Guide Quality Assessment, Montage Healdsburg - April 2023
- Certified Forbes Star Employee, Four Seasons Hotel - August 2021
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