Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mehmet Ali Karaca

Aurora,CO

Summary

Dynamic and results-driven professional with extensive experience in customer service and event setup at Hyatt Regency Denver Tech Center. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Skilled in cash handling and food safety practices, consistently delivering high-quality service and support in fast-paced environments. Skilled Catering Assistant with proven background in hospitality industry. Experience includes overseeing food and beverage service, coordinating event logistics, and maintaining high standards of cleanliness and safety. Strong organizational skills paired with ability to work effectively under pressure. Previous work demonstrates positive impact on customer satisfaction and event success.

Overview

15
15
years of professional experience

Work History

Catering Assistant

Turkish Chef On Wheels
Denver, CO
06.2021 - 03.2025
  • Prepared food items according to recipes and instructions.
  • Processed payments from customers for catering services received.
  • Organized buffet tables, beverage areas, and other service stations prior to events.

Food and Beverage Intern

Hyatt Regency Denver Tech Center
Denver, CO
06.2019 - 06.2020
  • Delivered orders quickly, accurately, and efficiently while providing excellent customer service.
  • Operated cash register to process cash, check, and credit card transactions.
  • Acquired new skills to support team and further accommodate customer needs.

Tour Guide

Coral Travel Group
Antalya, Turkiye
03.2018 - 11.2018
  • Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
  • Created customized tour packages according to customer preferences.

Cooking Intern

Darien Lake Theme Park Resort
Buffalo, NY
05.2017 - 09.2017
  • Made meals in accordance with company standards and requirements.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Requested supplies and equipment orders, explaining needs to managers.

Entertainment Staff Member

Grand Bayar Hotel
Antalya, Turkiye
04.2014 - 10.2016
  • Provided customer service to guests in response to inquiries about services offered by the entertainment facility.

Sales Associate Supervisor

DeFacto LLC
Istanbul, TURKIYE
01.2010 - 05.2012
  • Analyzed weekly and monthly reports for changes in trends or potential opportunities for improvement.

Education

Bachelor of Tourism Management -

Akdeniz University
Turkiye
05-2018

Skills

  • Event setup
  • Communication skills
  • Guest monitoring
  • Customer service
  • Cash handling
  • Problem solving
  • Customer relationship management
  • Food safety practices
  • Excellent communication
  • Team management

Languages

Turkish
Native/ Bilingual
English
Full Professional
Russian
Professional

References

References available upon request.

Timeline

Catering Assistant

Turkish Chef On Wheels
06.2021 - 03.2025

Food and Beverage Intern

Hyatt Regency Denver Tech Center
06.2019 - 06.2020

Tour Guide

Coral Travel Group
03.2018 - 11.2018

Cooking Intern

Darien Lake Theme Park Resort
05.2017 - 09.2017

Entertainment Staff Member

Grand Bayar Hotel
04.2014 - 10.2016

Sales Associate Supervisor

DeFacto LLC
01.2010 - 05.2012

Bachelor of Tourism Management -

Akdeniz University
Mehmet Ali Karaca