Mehmet Eddie Oktar
Viera,FL
Summary
Dynamic and results-driven restaurant manager with 27 years of experience in the food service industry. Proven track record of successfully leading teams, optimizing operations, and delivering exceptional customer service.
Overview
27
27
years of professional experience
Work History
General Manager
Florida's Seafood Bar & Grill
Cocoa Beach, FL
04.1997 - Current
- Oversaw daily operations of a high-volume restaurant, including staff management, scheduling, and training
- Implemented strategies to increase efficiency and reduce costs, resulting in a [percentage] improvement in overall profitability
- Maintained high standards of food quality, presentation, and safety compliance
- Developed and executed marketing initiatives to attract new customers and enhance brand visibility
- Fostered a positive work environment through effective communication, recognition programs, and team-building activities
- Conducted regular performance evaluations and provided feedback to staff to drive performance improvement
- Resolved customer complaints and concerns in a timely and professional manner, ensuring a positive dining experience
General Manager
Mollys Seafood Shack
Merritt Island, FL
02.2014 - 03.2019
- Led the successful launch and management of a newly established restaurant, orchestrating all aspects of operations from inception to full-scale execution. Strategically developed and implemented comprehensive plans for staffing, training, inventory management, marketing, and customer service initiatives to ensure a seamless and memorable dining experience from day one.
- Employed a hands-on approach to recruit, hire, and train a dedicated team of professionals, instilling a culture of excellence, teamwork, and guest-centric service ethos.
- Navigated the complexities of launching a new venture by meticulously planning and executing pre-opening activities, including menu development, vendor negotiations, and compliance with regulatory requirements. Fostered strong relationships with suppliers, local community stakeholders, and patrons to cultivate brand loyalty and drive sustained business growth.
Education
High School Diploma -
Merritt Island High School
Merritt Island, FL05-1997
Skills
- Strong leadership and team-building abilities
- Extensive knowledge of restaurant operations, including inventory management, scheduling, and budgeting
- Exceptional customer service skills with a focus on guest satisfaction
- Proficient in POS systems and restaurant management software
- Ability to remain calm under pressure and handle challenging situations effectively
- Excellent communication and interpersonal skills
- Food safety and sanitation certified
Timeline
General Manager
Mollys Seafood Shack
02.2014 - 03.2019
General Manager
Florida's Seafood Bar & Grill
04.1997 - Current
High School Diploma -
Merritt Island High School
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