Mehrshad Rafiei

• Leading transformation of internal components from monolithic application to Microservice Architecture.
• As Tech Lead for Reporting Business Unit, led successful initiative to improve performance of reporting component of application, resulting in 30% performance enhancement.
• Identified opportunities for system improvements, leading to increased efficiency and cost savings

• In the role of "Developer Support" for the Responsys Application, a Multi-Channel Marketing Platform, I contributed to customer satisfaction by assisting in designing and managing marketing campaigns across multiple channels, including email, SMS, push notifications, and web push.
• Designing custom solutions and tools for customers and internal support teams to improve efficiency in identifying and troubleshooting issues.

• Designed, developed, and integrated Universal Directory (Virtual Cloud Directory) as central User Store for the entire system.
• Managed definition and implementation of User Profile schemas, integrating with diverse User Stores like Active Directory, LDAP, and custom application user stores such as Salesforce.
• Designed and developed customized policy framework and authentication pipeline specifically tailored for Customer Identity Access Management (CIAM) scenarios as an effort to streamline the authentication workflow.

• Design and Development of Elastic Charging Engine, highly performant, highly available and highly scalable metadata-driven application handling billing and rating as part of wireless domain echo system based on Oracle's Coherence grid computing platform.

In addition I have worked for the following companies in various Java projects:

Mizuho Securities, Citigroup, Credit Suisse, Goldman Sachs, Lehman Brothers, Citigroup, Deutsche Bank