Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mehul Desai

Mehul Desai

Bridgewater,NJ

Summary

Experienced professional with a strong background in leadership roles. Adept at implementing strategic business plans to drive growth and enhance operational efficiency. Demonstrated expertise in financial management and cultivating positive stakeholder relationships. Committed to fostering collaboration and dedicated to building and leading talented, motivated individuals towards achieving organizational success.

Overview

20
20
years of professional experience

Work History

VP, IT Business Operations and Governance

Bank of New York Mellon
04.2016 - 11.2024
  • A trusted advisor to the Global Custody & Cash Services CIO as well as senior product partners to align and execute Technology and Product strategy and Business Administration
  • Key member of senior leadership responsible for Strategic Planning, Business Management, Program Management, Continuous Improvement, Global Communications and Reporting, Audit & Controls, Resource Planning, Recruiting, Vendor relationship management and Employee Engagement in support of Custody and Middle Office Technology CIO
  • Led Annual Strategic planning (for) through effective collaboration with Business partners and various Technology groups
  • Translate Business priorities into technology execution plan and operating budget for the coming year
  • Finance Oversight: Responsible for Budget Management, Forecasting, Cost Structure for IT Services, and Cost Control for the organization
  • Led development of presentation materials and participate in monthly Management Business Reviews (MBRs) with senior leaders including Corporate CIO'senior business leaders
  • Built and maintained strong partnership with senior leaders of Technology and Business to influence and shape senior level business decisions to ensure IT Portfolio and Product strategies are aligned
  • Portfolio Management: Ensured compliance with regulatory and internal audit requirements for all processes including the Program and Project Management
  • Oversaw Training & Development of the organization, through employee engagement and effective reporting of key metrics
  • Provide management with necessary insights about training gaps, areas of improvements, resource utilization, and risk mitigation strategies
  • Inspired, motivated and empowered a team of resources to deliver the Reporting & Analytics as well as oversight of Program and Project Management function
  • Ensured rapid staffing and funding of multi-year Custody Modernization program $100M over to modernize core Custody platforms including Cash, Settlements & Trade Capture application
  • Led a cross-functional program with IBM to migrate the mainframe-based Core Custody platform to a resilient z/OS Parallel Sysplex system, implementing an Active-Active, multi-data center platform that enhanced system resilience, availability, and operational continuity
  • Led execution of POC and implementation of IBM AD, COBOL Code Analyzer, in support of the Mainframe z/OS Parallel Sysplex migration program

Senior VP, Information Technology Transformation & Strategic Initiatives

Citigroup
12.2010 - 12.2015
  • Led a global Six Sigma Lean Transformation program for the Global Technology CIO, redefining Core Infrastructure Service delivery
  • Delivered $67M in labor cost savings through an optimized operating model and organizational change, enhancing efficiency and operational performance
  • Built and developed a team of internal consultants/Project Managers responsible for developing and executing various IT product strategies aimed at improving operational efficiencies across Global Core Infrastructure Services organization of 4,000 employees and $2 billion in labor expenses
  • Collaborated with senior management and peers to establish a Lean sustainability function within Core Infrastructure Services, ensuring transformed groups maintained continuous improvement, a key principle of Lean Transformation, for long-term operational excellence
  • Delivered $15 M in IT infrastructure optimizations through development and implementation of strategies around Server virtualization, Tape and Storage optimization, Server platform migrations, Network Circuit optimization, Software Contract re-negotiations
  • Established a global non-production Tape Backup retention policy to limit the allowed retention periods tape backups resulting in hardware cost reduction of $1.2 million on a run rate basis

Senior Director Program Management - IT Infrastructure Services

Prudential Financial
09.1998 - 12.2010
  • Provided guidance and thought leadership to Engineering organization responsible for IT Product management & service delivery, Project Governance, relationship management, outsourcing vendor performance management via SLA tracking and ensured that business lines receive quality, timely and cost-effective technology support
  • Designed and built scalable, multi-data center, high availability distributed server, storage and Tape infrastructure to build out and support mission critical application platforms as well as large data warehouses for our Insurance, Annuity, Real estate and Retirement Services business
  • Oversaw Change & Problem Management for the area and led Troubleshooting effort during an incident
  • Managed large global IT integration program involving migration of large business critical, multi-platform applications and over 3000 servers from an outsourced vendor to central corporate infrastructure for our Japan based Life Insurance business unit
  • Led large IT integration and segregation programs for acquisitions and divestitures, including CIGNA's Retirement Services purchase, Property & Casualty Insurance sale to Liberty Mutual, and Real Estate business divestiture, ensuring seamless transitions and operational continuity
  • Led a large project to consolidate and relocate the former Prudential Real Estate and Relocation Services (PRERS) business headquarters from Valhalla, NY to Scottsdale, AZ
  • Led a large HR Systems support outsourcing project involving transfer of assets and related support responsibilities to the Outsourcing vendor in a safe and secure way without disrupting day to day business activities
  • Developed an IT infrastructure commodity model for delivering standard IT infrastructure services consistently and cost effectively across all regions and all data centers
  • Reduced service delivery times from months to less than seven days by ensuring the Server operations teams were equipped with available capacity and streamlining product request and chargeback processes

Education

Master - Management Information Systems

Stevens Institute of Technology
Hoboken, NJ

Bachelor - Computer Engineering

Rutgers University
New Brunswick, NJ

Skills

  • IT Solutions Design
  • IT Service Delivery
  • Alteryx Data Analytics
  • MS Office
  • Lean Six Sigma
  • Process Improvement
  • Vendor Management
  • Strategic Planning
  • Budgeting
  • Program Management
  • Project Management
  • Change Management
  • Problem Management
  • Financial & Business Case Development
  • Strong Written and Verbal Communication skills
  • Relationship-building
  • Problem Solving
  • Partnership skills
  • Team Management
  • Articulate
  • Financial Services industry knowledge
  • Strategic Leadership Experience
  • Accountability
  • Negotiating
  • Risk mitigation
  • Coaching
  • It leadership
  • It governance
  • Interpersonal skills

Timeline

VP, IT Business Operations and Governance

Bank of New York Mellon
04.2016 - 11.2024

Senior VP, Information Technology Transformation & Strategic Initiatives

Citigroup
12.2010 - 12.2015

Senior Director Program Management - IT Infrastructure Services

Prudential Financial
09.1998 - 12.2010

Master - Management Information Systems

Stevens Institute of Technology

Bachelor - Computer Engineering

Rutgers University

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Mehul Desai