Mehzabin Alik Disha
Ashland,USA
Summary
Certified Business Intelligence Analyst with hands-on experience in dashboard development, SQL-based analytics, and macroeconomic reporting. Adept at translating complex datasets into actionable insights to drive strategic decisions. One of the distinguished members of Beta Gamma Sigma, the International Business Honor Society.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tech Support Shift Leader
Ashland University
Ashland, Ohio
11.2024 - Current
- Supervised 15+ Tech Support Assistants, improving issue resolution time by 25% through structured delegation and shift coordination.
- Reduced technical downtime in classrooms by 30% by coordinating with AV teams to proactively address system failures.
- Trained and onboarded 8+ new hires, creating SOPs that standardized troubleshooting practices across campus.
- Awarded "Best TSA – Fall 2024" among 30+ staff for highest customer satisfaction rating and resolution speed.
Junior Economist, Research Department
Green Delta Capital Ltd.
, Bangladesh
11.2021 - 03.2023
- Delivered daily macroeconomic reports used by 100+ institutional clients to adjust investment portfolios.
- Co-authored 10+ sector research papers, influencing internal equity strategy and client advisory.
- Analyzed monetary policy impacts on equity/bond markets, leading to two high-performing investment insights.
- Streamlined data aggregation processes, reducing reporting time by 40%.
Intern, Corporate Finance and Treasury & PMO
Banglalink Digital Communications Ltd.
, Bangladesh
02.2021 - 04.2021
- Prepared daily financial briefs tracking 10+ economic indicators to support investment planning.
- Assisted with coordination of 3 cross-functional projects, enhancing delivery timelines by 20%.
- Engaged with vendors/clients to ensure timely project milestones and reporting compliance.
Education
MBA -
Ashland University
Ohio, USA12-2025
BBA -
North South University
Dhaka, Bangladesh01.2021
Skills
- Microsoft Office Suite: Word, Excel (Advanced), PowerPoint, Data cleaning in Power Query
- Data Analytics & BI: Power BI, Tableau, SQL queries, Excel (PivotTables, VLOOKUP, Charts, Dashboard Development), Python
- Project Management & Reporting: Jira, Microsoft Teams, Outlook, Stakeholder Reporting
Certification
- BIDA (Business Intelligence & Data Analytics) Certificate – CFI Institute
- Advanced Technical Analysis – Bangladesh Institute of Capital Market (BICM)
- Excel Bootcamp 2020 – North South University
Projects
Impact of Sleep on Productivity, Tools: Power BI, Power Query, Developed an interactive dashboard to analyze the relationship between sleep patterns & productivity., Categorized respondents by sleep duration to evaluate stress levels, mood, and work efficiency., Discovered Moderate Sleepers performed better and visualized trends using demographic filters and slicers
Accomplishments
Selected for membership in Beta Gamma Sigma, recognizing the top 20% of graduate students at AACSB-accredited business schools.
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Timeline
Tech Support Shift Leader
Ashland University
11.2024 - Current
Junior Economist, Research Department
Green Delta Capital Ltd.
11.2021 - 03.2023
Intern, Corporate Finance and Treasury & PMO
Banglalink Digital Communications Ltd.
02.2021 - 04.2021
MBA -
Ashland University
BBA -
North South University
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