MEI LI
FLUSHING,NY
Summary
Experienced retail banker known for delivering friendly service and personalized attention to all customers. Specializes in retail banking with the ability to analyze potential risks, provide excellent customer service, build relationships, and manage accounts. Contributes to branch sales goals by recommending products and services that meet customer needs. Possesses solid knowledge of banking regulations and compliance matters; consistently adheres to security and compliance procedures to protect cash and other assets.
Overview
5
5
years of professional experience
Work History
BANKER
TD
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Balanced teller drawers and ATM cash.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
AML Analyst
Ebay Inc.
03.2020 - 01.2022
- Evaluate and monitor transactional activity to assess potential suspicious activity (e.g., money laundering)
- Perform transaction monitoring alert reviews and sanctions hit reviews to be able to identify when activity requires further investigation
- Identify red flags for money laundering, terrorist financing, fraud, and sanctions violations, and escalate for second level review
- Refers potentially suspicious activity for escalation and account closure where appropriate
- Clear alerts, write memos and close alerts as suspicious or non-suspicious
- Exercising independent judgment and discretion while handling sensitive cases
- Execute account maintenance updates and process client lifecycle related reports
- Ensure client document processing complies with regulations, guidelines, standards, and policies for all new accounts
- Conduct thorough reviews of new customers as part of our know your customer/customer due diligence (KYC/CDD) and enhanced due diligence (EDD) processes
- Reviews AML Risk Assessment Forms
- Assess and understand customer risk as a part of the onboarding process
- Analyze customer account behavior for suspicious activity, conducting investigations of transaction monitoring alerts
- Assist law enforcement and other banking partners in combatting financial crimes through responses to 314 information requests
- Prepare our own information requests through the 314 process to allow us to better understand the parties and purpose of transactions we process
- Assess changes in customer risk through ongoing CDD, transaction monitoring, and periodic reviews of customer files
- Serve as an expert on high-risk products and customer types
- This includes working escalated alert as necessary, such as, OFAC Sanctions and internal fraud
- Collaborate with other parts of the organization to provide expertise on BSA/AML laws and regulations.
AML Compliance Analyst/ Investigator
Mountain American Credit Union
08.2017 - 01.2020
- Assisted the investigations team in its investigation and analysis of each instance of potential Money Laundering activities and/or suspicious financial activities
- Performed Enhanced Customer Due Diligence, Sanctions Filtering, and Customer Risk Rating
- Proactively supported multiple work streams or project teams to execute against existing project or work plan
- Promoted, and delivered continuous improvement of activities and service delivery
- Reviewed KYC documents and requested additional documentation as necessary
- Identified and report suspicious activities where red flags cannot be mitigated
- Verifies all aspects of Client Identification Program (CIP) and necessary account opening documents are in accordance with KYC, and standards set by USA Patriot Act and Bank Secrecy Act
Mortgage Underwriter
Bank Of America
05.2017 - 06.2018
- Proactively addressed underwriting submission deficiencies
- Examined loan documentation to ensure accuracy and completeness
- Provided underwriting decision to either approve or deny loan to meet company guidelines
- Reviewed assets, income, credit, and collateral to make accurate decision on the loan file
- Ensured compliance with regulatory stands
- Communicated loans decisions to clients/internal departments in a timely fashion
- Advised loan processors on required documentation to satisfy loan condition
- Analyzed loan risk and required additional information, as necessary
- Guaranteed the appraisal met investor guidelines and supported
Education
BSc - Management
University of Buea
Skills
- In-depth internet research skills (CDD, EDD, KYC)
- Proficient AML researcher and transaction monitor
- Ability to use case management system (Nice Actimize)
- Excellent analytical skills and be able to handle multiple tasks concurrently
- Prioritize making sure all assignments are completed in a timely manner
- Ability to proficiently investigate and clear alerts
- Experienced user of Microsoft Office applications, including Excel, Power Point, and Office
- Experience with PEP, Adverse Media Alerts
Languages
English
Professional
French
Professional
Timeline
AML Analyst
Ebay Inc.
03.2020 - 01.2022
AML Compliance Analyst/ Investigator
Mountain American Credit Union
08.2017 - 01.2020
Mortgage Underwriter
Bank Of America
05.2017 - 06.2018
BANKER
TD
BSc - Management
University of Buea
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