Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Mei wang

Plainview,NY

Summary

Experienced customer service professional with 6+ years of experience. Highly skilled in multitasking and thriving in fast-paced, high-pressure environments. Maintains composure and focus to deliver exceptional service while upholding professionalism. Excels in client interactions, consistently maintaining a positive attitude that leaves a lasting impression.

Overview

13
13
years of professional experience

Work History

Receptionist

Sanford Adult Day Care Management Inc.
03.2016 - 08.2018
  • Answered and transferred calls to various departments, ensuring smooth communication
  • Managed check-ins for members, coordinated transportation, and scheduled medical appointments
  • Organized and signed up members for outdoor activities, providing a high level of customer service and ensuring all requests were fulfilled promptly

Manager Assistant

Tianjin Binjiang International Hotel
07.2005 - 08.2009
  • Oversaw daily operations within the department and coordinated between front desk, guest rooms, and other departments
  • Recorded staff attendance and managed operational tasks, ensuring smooth hotel functions
  • Responsible for meeting record keeping and managing hotel inventory, maintaining organization in a fast-paced environment

Education

Associate Degree - Hospitality Management

Tianjin Vocational Institute
06.2005

Skills

  • Languages: Bilingual in English and Chinese
  • Technical: Proficient in Microsoft Word, Excel, and Internet navigation
  • Customer Service: Strong background in customer relations and problem-solving
  • Adaptability: Excellent stress management and adaptability to changing environments

Timeline

Receptionist

Sanford Adult Day Care Management Inc.
03.2016 - 08.2018

Manager Assistant

Tianjin Binjiang International Hotel
07.2005 - 08.2009

Associate Degree - Hospitality Management

Tianjin Vocational Institute

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Mei wang