Meichel Sedrak
Monroe,NJ
Summary
Proven leader and skilled communicator, adept at fostering customer relations and delivering exceptional service, as demonstrated at St. Thomas Curtains. Expert in managing operations and employee training, ensuring quality and efficiency. Achieved significant customer satisfaction improvements, showcasing attention to detail and a driven mindset.
Overview
19
19
years of professional experience
Work History
Business Owner
St. Thomas Curtains
04.2016 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Tobacco Manager
QuickChek
01.2010 - Current
- Managed inventory levels to ensure optimal product availability and minimize waste, resulting in improved customer satisfaction.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Boosted customer loyalty through personalized service and expert knowledge of various tobacco brands and products.
- Ensured compliance with local, state, and federal regulations governing the sale and distribution of tobacco products.
Restaurant Waiter
Prestige Dinner
08.2013 - 02.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Food Runner/Banquet and Restaurant Server
Hilton
04.2006 - 01.2010
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Alexandria
Egypt06-1993
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Employee training
Languages
Arabic
Native or Bilingual
Timeline
Business Owner
St. Thomas Curtains
04.2016 - Current
Restaurant Waiter
Prestige Dinner
08.2013 - 02.2017
Tobacco Manager
QuickChek
01.2010 - Current
Food Runner/Banquet and Restaurant Server
Hilton
04.2006 - 01.2010
High School Diploma -
Alexandria
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