Meichelle Alexander
Van Buren,AR
Summary
Over 26 years of experience in the EMR and healthcare industry, demonstrating proactive and meticulous management skills in inventory control, sales, staff training, and development. A customer-oriented approach and strong teamwork abilities consistently deliver high satisfaction levels, increased profits, and client acquisition.
Overview
27
27
years of professional experience
Work History
Charge Nurse
Legacy Health and Rehab
07.2022 - 01.2023
- Coordinated and performed patient admissions, transfers and discharges.
- Oversaw medication administration, monitored distribution and documented responses.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Conferred with patients to obtain medical history, discuss procedures and answer questions.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
OpTime Application Coordinator/Tester
Epic, Sisters of Mercy Health System
10.2011 - 08.2021
- Working with 3 large hospitals more than 400 beds Big Bang and 14 smaller under 100 beds hospitals and participated in 17 EMR implementations to date
- Provide after-hour help-desk support pertaining to OpTime and Anesthesia functionality
- Provide project management assistance related to OpTime design and build for our rural hospital challenges
- Delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members.
- Streamlined established processes by implementing client and employee feedback.
- Connected with customers to explain system changes and integrate customer feedback into improvement processes.
- Assisted network group with tasks and troubleshot.
- Delivered training, documentation and end-user support.
- Implemented new applications, features and enhancements to existing applications.
- Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
OpTime Principal Trainer
Epic, Sisters of Mercy Health System
10.2010 - 10.2011
- Evaluated training programs to determine effectiveness and increase employee retention.
- Delivered training sessions to staff members both in-person and via webinar-based instruction.
- Built over 40 training programs from conception through delivery while developing curriculum, training collateral, progress reports and client specifications.
- Gathered and organized training materials to support program objectives.
- Cross-trained employees to do other jobs within business, increasing job skills and productivity.
Charge Nurse
Golden Living
01.2008 - 01.2010
- Managed small pool of techs and CNA to carry out the care of LTC patients
- Floor nurse responsible for 40-60 LTC patients per shift
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Coordinated and performed patient admissions, transfers and discharges.
- Oversaw medication administration, monitored distribution and documented responses.
Business Office Manager
Advance Care Hospital
01.2004 - 01.2007
- Managed front desk staff (5) handled the HR portion of New Hires
- Maintained employee health records
- Budgeted supplies and maintained Employee hours via Kronos
- Managed the supply inventory and personnel
- Monitored office inventory to maintain supply levels.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Utilized company's accounting systems to review reports and prepare assessments.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
Long-Term Floor Nurse and Scrub Tech
St. Edward Mercy Medical Center
01.1998 - 01.2003
- Managed medication passes and treatment schedules to verify proper administration.
- Monitored resident health with regular assessments to check on conditions and care efficacy.
- Responded promptly to changes in conditions and emergency situations to deliver expert care in line with good practices and patients' wishes.
- Collaborated across departments to meet residents' long-term care needs.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
LPN Charge Nurse
Fort Smith Regional Dialysis
02.1996 - 07.1998
- Responsible for Hemodialysis /Peritoneal Dialysis
- Administered high consequence medications with exacting accuracy, monitoring patients for side effects and supporting patient comfort and comprehensive recovery.
- Analyzed charts and utilized data to recommend proper treatment courses to physicians.
- Managed intravenous medication to stabilize patient blood pressure and heart.
Education
BA - Organizational Management
John Brown University
01.2016
Certified Scrub Tech - Operating Room Scrub
Sisters of Mercy
02.2000
Certificate - LPN
Arkansas Valley Technical Institute
01.1995
Certificate - Administrative Assistance And Secretarial Science
Westark Community College
01.1983
Skills
- Word, Excel, Kronos, Visio
- Dialysis Experience
- EMR Systems
- Management
- Supervising experience
- Customer service
- Hospital Experience
- Rapport Building
- Documentation review
- Laboratory Experience
- Scrub technician
- Word processing
- Data collection
- ICD-10
- Experience Administering Injections
- Medical Records
- Triage
- Vital Signs
- Venipuncture
- LPN
- Verbal and Written Communication
- BLS Certification
- Epic Certification
- CPR Certification
- Compact State Nurse License
- Work Planning and Prioritization
- Medication Administration
- Performance Evaluations
- Process evaluation
- Data Collection
- Medical Records Management
Additional Information
Currently not practicing Nursing or EMR duties. Post Covid I took an extended break. Looking forward to getting back into the workforce
Timeline
Charge Nurse
Legacy Health and Rehab
07.2022 - 01.2023
OpTime Application Coordinator/Tester
Epic, Sisters of Mercy Health System
10.2011 - 08.2021
OpTime Principal Trainer
Epic, Sisters of Mercy Health System
10.2010 - 10.2011
Charge Nurse
Golden Living
01.2008 - 01.2010
Business Office Manager
Advance Care Hospital
01.2004 - 01.2007
Long-Term Floor Nurse and Scrub Tech
St. Edward Mercy Medical Center
01.1998 - 01.2003
LPN Charge Nurse
Fort Smith Regional Dialysis
02.1996 - 07.1998
BA - Organizational Management
John Brown University
Certified Scrub Tech - Operating Room Scrub
Sisters of Mercy
Certificate - LPN
Arkansas Valley Technical Institute
Certificate - Administrative Assistance And Secretarial Science
Westark Community College
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