Meigan Deater
Colorado Springs,CO
Summary
Dedicated and detail-oriented professional with a B.S. in Business Administration & Management, actively pursuing M.A. Communication and SHRM-CP certification. Eager to contribute to Peak Vista Community Health Centers in the role of Talent and Engagement Coordinator. Strong communication, organizational, and administrative skills combined with a genuine passion for supporting employees in alignment with organizational strategy and structure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Excel Communication Center
11.2022 - 06.2023
- Led hiring, interviewing, and onboarding efforts, conducting comprehensive candidate assessments to make informed hiring decisions based on qualifications, skills, and cultural fit
- Mentored and trained a diverse team of 13+ personnel, tailoring learning strategies based on individual skill levels in alignment with Center standards and policy
- Maintained comprehensive personnel and student records ensuring accuracy and confidentiality in accordance with FERPA regulations.
- Developed and delivered customized training programs and workshops for adult learners, employing various instructional methods and formats
- Developed strong working relationships with various stakeholders, including leadership, students, staff/faculty to facilitate effective communication and collaboration.
- Timely completion of monthly reports to measure Center effectiveness and impact
Peer Tutor
Excel Communication Center
08.2021 - 10.2022
- Provided comprehensive support to staff and faculty, addressing concepts, expectations, and student inquiries in various areas of Communication theory/practice (e.g., public speaking, outlining, interpersonal/group facilitation, interviewing, visual aid design)
- Led tutor training and onboarding initiatives, ensuring successful integration of new tutors into the team
- Developed enriching materials and conducted presentations to enhance student learning and promote the Center's services, aligning with sound communication pedagogy
Retail Sales Associate
The Broadmoor
05.2019 - 08.2021
- Interacted with guests in a positive and enthusiastic manner anticipating wants and needs in alignment with Forbes Five Star standards
- Followed policies such as opening/closing procedures ensuring the protection of the Broadmoor's Forbes Five Star and AAA Five Diamond award
- Handled $1,000.00 + in store revenue daily and tracked all sales and returns using Agilysis point-of-sale system
- Maintained a clean and organized workspace ensuring the safety of staff and guests, enabling coworkers to locate resources and product efficiently
Education
Master of Arts - Communication
University of Colorado Colorado Springs
Colorado Springs, CO05.2024
Bachelor of Science - Business Administration & Management, Emphasis HR
University of Colorado Colorado Springs
Colorado Springs, CO05.2023
Projects
Development and Training Materials
The Excel Communication Center - University of Colorado Colorado Springs
Created and implemented a comprehensive onboarding and training program, encompassing orientation for new hires as well as ongoing training, to ensure proficiency in the process of submitting timesheets. This included:
- Effectively applying the ADDIE training methodology throughout the entire training cycle, including needs analysis, instructional design, content development, training implementation, and evaluation
- Explanation of the need for the service and the target audience
- Delivery of a customized instructional guide, tailored to accommodate diverse learning styles and formats specifically suited for adult learners
Professional Workshop Presentations
The Excel Communication Center - University of Colorado Colorado Springs
Designed and delivered state university level workshops on interpersonal communication and professional presentation skills, incorporating needs assessment, instructional design principles, multimedia elements, and evaluation strategies for enhanced learning outcomes. This included:
- Conducting a thorough needs assessment to collaborate closely with faculty to identify key learning objectives and content areas, ensuring alignment with their specific training needs
- Utilizing instructional design principles to create engaging and interactive training materials, incorporating a variety of multimedia elements, visuals, and activities to enhance learning outcomes
- Implementing feedback mechanisms and evaluation strategies to assess the effectiveness of the training materials and presentations
Certification
Society for Human Resource Management, Certified Professional - Expected 12/2023
- Active pursuit of SHRM-CP certification
Lean Six Sigma - 12/2022
- Holds Yellow Belt certification, with successful completion of 24 training hours demonstrating expertise in process improvement methodologies, data analysis, and project management.
National Association of Communication Centers Peer Tutor Training - 08/2021
- Successfully completed over 120 hours of rigorous training, honing advanced communication and tutoring techniques, demonstrating exceptional facilitation skills to ensure positive learning outcomes for students.
Timeline
Manager
Excel Communication Center
11.2022 - 06.2023
Peer Tutor
Excel Communication Center
08.2021 - 10.2022
Retail Sales Associate
The Broadmoor
05.2019 - 08.2021
Master of Arts - Communication
University of Colorado Colorado Springs
Bachelor of Science - Business Administration & Management, Emphasis HR
University of Colorado Colorado Springs