Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meixia Yu

New York,NY

Summary

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

11
11
years of professional experience

Work History

Manager

Crafty Crab
Springdale, OH
09.2022 - 04.2025
  • Facilitated team meetings to align project goals and timelines.
  • Developed training programs for new staff to enhance skill sets.
  • Managed daily operations, ensuring efficient workflow and productivity.
  • Coordinated cross-departmental projects to bolster collaboration and communication.
  • Analyzed performance metrics to pinpoint areas for improvement.
  • Mentored junior staff, fostering professional development and growth.
  • Enforced customer service standards, resolving complaints to maintain quality.
  • Maintained up-to-date records of employee attendance and payroll information.

Receptionist

Best Adult Daycare Center
New York, NY
03.2021 - 07.2022
  • Streamlined communication by managing incoming calls via multi-line telephone system.
  • Scheduled and confirmed appointments to optimize team time utilization.
  • Organized documents and rearranged schedules, enhancing overall workflow efficiency.
  • Sorted and directed incoming mail daily to appropriate personnel without delay.
  • Maintained accurate records by entering data into Excel spreadsheets.
  • Provided assistance to visitors by directing them to relevant personnel and addressing inquiries through calls and emails.

Waitress/Cashier

Asuka Japanese restaurant
New York, NY
08.2014 - 03.2019
  • Greeted customers and addressed inquiries to enhance sales opportunities.
  • Served plated meals, managed buffet events, and distributed hors d'oeuvres during gatherings.
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cash register accuracy through effective cash handling and balancing practices.
  • Monitored inventory levels at the register, promptly notifying management of shortages.
  • Checked on guest satisfaction with meals and recommended additional items to increase sales.
  • Provided excellent service and product knowledge while assisting customers with inquiries.
  • Operated cash register efficiently, processing payments by various methods.

Education

High School Diploma -

China International High School
China
05.2008

Skills

  • Telephone communication skills
  • Office equipment operation
  • Organizational efficiency
  • Data entry
  • Team collaboration
  • Problem solving
  • Quick learning
  • Time management
  • Cash handling accuracy

Timeline

Manager

Crafty Crab
09.2022 - 04.2025

Receptionist

Best Adult Daycare Center
03.2021 - 07.2022

Waitress/Cashier

Asuka Japanese restaurant
08.2014 - 03.2019

High School Diploma -

China International High School

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