Contributed to the team by starting new relationships with offices and maintaining a strong relationship with existing clients.
Using Salesforce to organize and maintain daily tasks and activities.
Fielding customer complaints regarding service, case quality, turnaround.. etc and facilitated a mutual resolution for both parties.
Helping dental professionals by going chairside for complex procedures.
Sales Development Representative
Pacific Office Automation
01.2024 - 02.2025
Prospected through outbound outreach to secure new business and increase market penetration within territory.
Maintained exceptional customer service by conducting regular followups, ensuring the solution solved a problem and meeting expectations.
Collaborated with business stakeholders to develop tailored solutions that align with objectives and growth.
Built strategic relationships with decision makers to drive adoption of POA's diverse solutions.
Security Specialist
Securitas Security Services
07.2022 - 12.2023
Used soft skills and persuasive communication to interact with people.
Represented the company and its brand in a professional image.
Maintained accurate records using software to create, analyze, and report all encounter and patrol details.
Event / Media Coordinator
PSU Athletic & Outdoor Connect Program
06.2022 - 12.2023
Developed and implemented strategies to promote the Program.
Initiated contact and coordinated with Athletic industry guests, to schedule an appearance to meet and educate PSU students.
Used a sales approach to increase join rate of A&O program and increase social media presence.
Outside Service Representative
Waverley Country Club
03.2018 - 01.2020
Used Soft skills to build rapport with members and guests.
Assisted pro shop in selling products and services.
Fittings, repairs, lessons, and merchandise.
Managed a fleet of 36 golf carts and maintained Golf equipment inventory.
Library Assistant
Multnomah County Library
05.2015 - 03.2018
Helped library implement programs and services for the community.
Educated visitors on the best ways to access library resources.
Education
Bachelors of Science - Business Marketing
Portland State University
Portland, OR
12.2023
Skills
Bilingual
Organized
Quick learner
Customer service
Time management
CRM Software
Microsoft excel
Leadership Experience
PSU Athletic & Outdoor Connect Program, Event / Media Coordinator, 06/22, 12/23, Developed and implemented strategies to promote the Program., Initiated contact and coordinated with Athletic industry guests to schedule an appearance to meet and educate PSU students., Used a sales approach to increase join rate of A&O program and increase social media presence.