Meilin Wong
Ewa Beach,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Coachable and thrilled to learn new skills to expand knowledge and take on responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Career Navigator
Goodwill Inc
06.2023 - Current
- Enhanced client satisfaction by providing personalized career guidance and coaching.
- Improved client confidence levels by offering targeted advice on self-presentation during interviews and networking events.
- Utilized technology platforms effectively for tracking client progress, maintaining up-to-date case notes, and generating insightful reports on program impact indicators.
- Recognized clients'' accomplishments and celebrated their successes, fostering a positive environment conducive to long-term growth.
- Conducted comprehensive assessments to identify clients'' skills, interests, and values, formulating individualized career plans.
- Organized regular follow-up meetings with clients post-employment placement to ensure sustained success in their positions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
FOH Supervisor
Genki Sushi USA
07.2018 - 03.2024
- Oversaw the daily run of the front of house, ensuring that all side work and prep work was done for the day
- Reported sales and inventory results to the bar and restaurant managers
- Evaluated daily goals and exceeded these goals
- Ensured quality product and guest satisfaction along with enabling a safe, positive and productive work environment
- Scheduled and directed staff in daily work assignments to maximize productivity
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Assisted in reorganizing the restaurant, making a new menu, assisted in training the servers for table service, cleaned, and consistently provided professional, friendly and engaging service
- Supervised a great team of professionals in the FOH Increased profits by developing, initiating and managing marketing activities for restaurant group sales.
Cashier
Sugarlina Bakeshop
08.2017 - 07.2018
- Maintained awareness of surroundings and secured cash to minimize loss potential
- Operated a cash register for cash, check and credit card transactions with accuracy
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Answered customer telephone calls promptly and in an appropriate manner.
Education
High School Diploma -
James Campbell High School
05.2018
Skills
- Front Of House Management
- Customer service-focused
- Problem Solving
- Microsoft Office/PDF
- Professionalism
- Detail oriented and able to work in a fast paced environment
- Relationship Building
- Documentation
- Attention to detail, goal seeker, and demonstrated strong work ethic
- Ability to interact and work well with people in a team environment or individually
- Proven organizational skills and multi-tasking capability
References
Available Upon Request
Timeline
Career Navigator
Goodwill Inc
06.2023 - Current
FOH Supervisor
Genki Sushi USA
07.2018 - 03.2024
Cashier
Sugarlina Bakeshop
08.2017 - 07.2018
High School Diploma -
James Campbell High School