Meimah Sonii
Dallas,TX
Summary
Dedicated Supervisor housekeeping professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
1998
1998
years of post-secondary education
Work History
Team Leader
Parkland Hospital
Dallas, Texas
04.2021 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
Housekeeping Supervisor
Medical City Dallas Hospital
Dallas, Texas
04.2021 - 06.2023
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Surpassed sales goals by improving service delivery.
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
Housekeeping Supervisor
Sandman Signature Hotel
Plano, TX
08.2018 - 04.2021
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Surpassed sales goals by improving service delivery.
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
General Laborer
Northland Construction(Sandman Signature
Plano, TX
08.2018 - 04.2021
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Measured dimensions of finished pieces for conformance to specifications.
- Loaded, unloaded and moved material to and from storage and production areas.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Diminished workflow gaps by maintaining welded frame and steady material flow through production lines.
- Assisted team members with tasks that require group effort.
- Solved and identified any complex issues that impacted management
Housekeeping Room Attendant
Lakeview At Josey Ranch Senior Living
Carrollton, TX
03.2015 - 03.2017
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Provided laundering services for guests by washing, drying and hanging laundry.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Kept building entryway glass clean and polished for professional presentation.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
QC Specialist
McKesson Specialty Health
Grapevine, TX
06.2014 - 06.2015
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
- I interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Conducted data review and followed standard practices to find solutions.
- Created testing protocols to be used across product lines.
- Reported problems and concerns to management.
- Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Assessed products or services to evaluate conformance with quality standards.
Comcast Quality Control Manager
CTDI
Flower Mound, TX
05.2013 - 05.2014
- Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Used computer to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
- Conducted audit inspections and independent checks to verify parts and materials.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Assistant Manager
Carnival Food Store
Dallas, TX
02.2009 - 02.2011
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Monitored security to protect employees, customers and property.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Bakery Manager
Albertsons Distribution Center
Dallas, TX
07.2001 - 07.2009
- Maintained cleanliness and hygiene in bakery premises.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Established performance goals and empowered bakers to exceed targets.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Managed all baking operations professionally and handled all problems confidently.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
Education
High School Diploma -
Sunset High School US
Dallas, TXSkills
- Employee evaluations
- Ordering Cleaning Supplies
- Cleaning Practices
- Team Leadership
- Scheduling
- Training and Development
- Guest Services
- Cleaning
- Quality Assurance Controls
- Housekeeping
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of Forty-Three staff members.
Timeline
Team Leader
Parkland Hospital
04.2021 - Current
Housekeeping Supervisor
Medical City Dallas Hospital
04.2021 - 06.2023
Housekeeping Supervisor
Sandman Signature Hotel
08.2018 - 04.2021
General Laborer
Northland Construction(Sandman Signature
08.2018 - 04.2021
Housekeeping Room Attendant
Lakeview At Josey Ranch Senior Living
03.2015 - 03.2017
QC Specialist
McKesson Specialty Health
06.2014 - 06.2015
Comcast Quality Control Manager
CTDI
05.2013 - 05.2014
Assistant Manager
Carnival Food Store
02.2009 - 02.2011
Bakery Manager
Albertsons Distribution Center
07.2001 - 07.2009
High School Diploma -
Sunset High School US