Summary
Certification
Overview
Skills
Work History
Education
Websites
Publications
Languages
Timeline
Volunteer
Mei Nan Hoyen

Mei Nan Hoyen

Operations Director
Orange,CA

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Certification

  • FEMA IS 246.25
  • FEMA IS 245.c
  • FEMA IS 100
  • FMEA ISO 31000 Six Sigma Academy Amsterdam
  • DHS CERT Preparedness
  • Cert Organization
  • Disaster Medical 1 & 2
  • Light & Search Rescue
  • Terrorism Awareness
  • Cert Disaster Psychology
  • Risk Management Expert Accredited
  • Far 15 Cost Proposal, Cost Analysis, & Negotiations
  • Accredited Professional Nutritionist Diploma
  • Udemy How To Write Government Contracts
  • Master Reiki
  • Master Class Life Coach, Holistic & Wellbeing
  • Yin Yoga & Chinese Medicine 1 & 2
  • LCU Diploma in Theology
  • FL 2-15 Health, Life & Annuities
  • Gold Coast Real Estate
  • Westminster College UK
  • 3 Yr Professional Chef
  • City & Guilds of the London Institute in conjunction with the Hotel Catering & Institutional Management & Cookery & Food Association - 706/1 & 706/2
  • City & Guilds of the London Institute Incorporated by Royal Charter – Communication Skills 1 & 2
  • Royal Society of Arts - French

Overview

6
6

Plus years of emergency disaster management

10
10

Plus years of array of Professional operational work experience

Skills

  • Crisis management & disaster emergency
  • Strategic planning & implementation
  • Organizational skills & attention to detail
  • Critical reasoning & problem solving
  • Risk identification, evaluation & mitigation
  • Project management & coordination
  • Policy development & administration
  • Budget management & Time Management
  • Team development & management
  • Issue resolution and decision making
  • Operational efficiency & safety
  • Stakeholder & multi agencies engagement
  • Media relations & subject information
  • Business development concepts
  • Legal compliance & site safety
  • Hiring strategies and retention
  • Partnerships and alliances development
  • Corporate social responsibility

Work History

Director

ITS
Greenwood, SC
10.2024 - 10.2024
  • Formulated action plan for laundry setup based on operational assessments.
  • Collaborated with management and site manager to gather implementation insights.
  • Researched local suppliers to fulfill immediate production requirements.
  • Scheduled training sessions and led team meetings to enforce project timelines.
  • Led strategic planning sessions to define organizational goals and priorities.
  • Developed and implemented policies to enhance operational efficiency across departments.
  • Facilitated training workshops to improve team skills and knowledge of best practices.
  • Communicated with stakeholders to align project initiatives with business vision and strategy.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Identified opportunities for improvement in operational performance metrics.
  • Prepared presentations for board meetings summarizing key developments within the company.

Manager

ITS
Greenville, SC
09.2024 - 10.2024
  • Organize staff accommodation.
  • Inspect and clean trailers.
  • List maintenance issues.
  • Organize necessary purchase order for laundry operation.
  • Issue kits.
  • Resolve schedule hours for staff.
  • Liaise with the Duke Coordinator for the request.t.
  • Train and organize staff for housekeeping and sanitation duties.

Regional Director

BCRS, INC
Orange, CA
01.2023 - Current
  • Developed business concepts and representation.
  • Training staff and mentor program.
  • Holistic Healing and Coaching.
  • Led strategic planning sessions to define organizational goals and priorities.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Served as a public spokesperson at industry events or conferences.
  • Spearheaded the development and launch of new products or services.
  • Delegated work to staff, setting priorities and goals.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Cultivated relationships with stakeholders to secure support and funding for key initiatives.

Manager of operations

Storm
Perry Airport, FL
09.2023 - 09.2023
  • Onboarding of staff.
  • Schedule and sheet records of attendance.
  • Develop command center concept.
  • Order and purchase supplies necessary manage petty cash accountability.
  • Manage areas of operation.
  • Streamlined daily operations to enhance efficiency and reduce delays.
  • Facilitated communication between departments to ensure alignment on operational goals.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

Manager

ITS
Sanibel Island
10.2022 - 12.2022
  • Established and managed operations for ITS 24-hour laundry service.
  • Developed systems for load, product, and equipment calculations to enhance efficiency.
  • Trained staff on policies and procedures, ensuring regulatory compliance.
  • Maintained accurate inventory management for supplies, promoting accountability.
  • Designed kitchen and mess hall solutions to address operational requirements.
  • Expanded operations to accommodate increased camp attendance effectively.
  • Cultivated relationships with multiple agencies to strengthen collaboration.
  • Created themed decorations to enrich camp experience.

Manager

Martin Management
Arcadia, FL
09.2022 - 10.2022
  • Manage, trained new teams for sanitation, utilities and housekeeping.
  • Oversee kitchen and food service and operations of site.
  • Liaised the CEO of Keta Group Alton LeBlanc & COO Ben Hu, delivering prompt response to all request.
  • Coordinated ICS & EOC center for tours and information for daily count reporting.
  • Maintain harmony with multi government agencies, police, paramedic from various states.
  • Schedule for staff & reporting hours.
  • Staff motivation and challenges.

Education

Diploma in Theology -

LCU

3 Yr Professional Chef -

Westminster College UK

706/1 & 706/2 -

City & Guilds of the London Institute in conjunction with the Hotel Catering & Institutional Management & Cookery & Food Association

Royal Society Of Arts - French

Royal Society of Arts
Westminster

Master Of Advanced Study - Reiki & Color Therapy

Diploma

Websites

Publications

  • Traveling Jamaica with knife, Fork and Spoon, 1995
  • Pure Class Magazine, 1994
  • The Jamaican Gleaner, 1996
  • Life Style Issue No. 26, 1993
  • Excellence Recognition for Most Outstanding Student of the Year, 1986
  • Isidore Salmon Cup Best 2nd Year Practical Student, 1985
  • Muir Smith Cup Best 1st Year Practical Chef Student, 1984

Languages

French
Professional
Spanish
Limited

Timeline

Director

ITS
10.2024 - 10.2024

Manager

ITS
09.2024 - 10.2024

Manager of operations

Storm
09.2023 - 09.2023

Regional Director

BCRS, INC
01.2023 - Current

Manager

ITS
10.2022 - 12.2022

Manager

Martin Management
09.2022 - 10.2022

Diploma in Theology -

LCU

3 Yr Professional Chef -

Westminster College UK

706/1 & 706/2 -

City & Guilds of the London Institute in conjunction with the Hotel Catering & Institutional Management & Cookery & Food Association

Royal Society Of Arts - French

Royal Society of Arts

Master Of Advanced Study - Reiki & Color Therapy

Diploma

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