Owner / Operation manager TLV LMD LLC, DBA Zanzibar Greek Amerian Resturant
01.2018 - 10.2022
Provided leadership, direction, supervision, ten obviation, and problem resolution
Evaluated, planned, and coordinated location set up, renovation, service providers and contractors within established times and budgets
Marketing and supervising marketing professionals
Developed standard operating procedures for customer service, sales, and administrative employees
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed systems and procedures to improve operational quality and team efficiency.
Developed and maintained relationships with external vendors and suppliers.
Developed and implemented strategies to maximize customer satisfaction.
Directed initiatives to improve work environment, company culture or overall business strategy.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Supervised creation of exciting merchandise displays to catch attention of store customers.
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