Owner / Operation manager
TLV LMD LLC, DBA Zanzibar Greek Amerian Resturant
01.2018 - 10.2022
- Provided leadership, direction, supervision, ten obviation, and problem resolution
- Evaluated, planned, and coordinated location set up, renovation, service providers and contractors within established times and budgets
- Marketing and supervising marketing professionals
- Developed standard operating procedures for customer service, sales, and administrative employees
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.