Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meisha Fast

Hemet,CA

Summary

Accomplished Behavioral Health Technician with a proven track record at Nonpareil Health Group, enhancing client outcomes through effective case management and mental health support. Skilled in Microsoft Excel and adept at conflict de-escalation, consistently delivered compassionate care while maintaining confidentiality. Achieved a significant reduction in workplace incidents, demonstrating exceptional organization and multitasking abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Nonpareil Health Group
07.2022 - Current
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in the client's progress.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.

Registered Behavior Technician

Autism Learning Partners
05.2022 - 07.2022
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
  • Supported clients in achieving their goals through consistent data collection and analysis.

Resident Services Assistant

Atria Senior Living
01.2022 - 05.2022
  • Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and enhancing overall job performance.
  • Provided exceptional customer service to residents, handling inquiries professionally and efficiently.
  • Conducted market research to stay informed about industry trends, enabling data-driven recommendations for improvements in resident services offerings.
  • Organized community events to promote engagement among residents and improve overall satisfaction levels.
  • Developed strong relationships with residents, fostering a sense of community within the property.
  • Addressed emergency situations calmly and effectively, prioritizing safety for all residents involved.

Server

Olive Garden Restaurant
10.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Supervisor

Academy Hotel
07.2021 - 09.2021
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.

Server

Chilies Bar & Grill
01.2021 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.

Receptionist

Deep Roots Harvest
04.2019 - 12.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.

Hotel Front Desk Supervisor

Mesquite Gaming
10.2016 - 04.2019
  • Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
  • Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
  • Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
  • Enhanced guest satisfaction by managing front desk operations and providing exceptional customer service.
  • Maintained accurate guest records, safeguarding sensitive personal information in compliance with privacy regulations.
  • Developed strong relationships with repeat guests by anticipating their needs upon arrival and providing personalized service throughout their stay.

Lead Sales Key Holder

Silver Fever
12.2015 - 10.2016
  • Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
  • Increased sales revenue by implementing strategic selling techniques and fostering strong customer relationships.
  • Promoted a positive work environment with clear communication, teamwork, and professional development opportunities for staff members.
  • Reduced employee turnover through effective hiring strategies, thorough training programs, and strong retention initiatives.
  • Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
  • Achieved monthly sales targets consistently through focused goal-setting and diligent follow-up on potential leads.
  • Cultivated lasting partnerships with local businesses to expand networking opportunities within the community.
  • Facilitated successful promotional events by coordinating logistics, marketing efforts, and staff participation to maximize results.

Clean Room Technician

Impact Images
03.2015 - 12.2015
  • Maintained clean, neat, and organized work area to prevent safety hazards, reducing workplace incidents to 0%.
  • Utilized label application equipment to label tubes, containers, and boxes.
  • Performed cleaning techniques by thoroughly vacuuming clean room areas, removing trash and bio-hazard materials, and mopping walls, ceilings, and floors.
  • Increased production output by optimizing clean room work processes, minimizing waste, and maximizing resource utilization.
  • Monitored environmental conditions within the clean room facility, adjusting as necessary to maintain optimal conditions for product manufacturing or research activities.
  • Checked Mamaki printers to verify quality levels and provide feedback to operators.
  • Disinfected and sterilized equipment and containers to destroy microorganisms.

Head Cashier

Harbor Freight
08.2012 - 03.2015
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
  • Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.

Education

High School Diploma -

River Springs Charter School
Temecula, CA
06.2012

Skills

  • Conflict de-escalation
  • Documentation skills
  • Mental Health Support
  • Reliable team player
  • First Aid and CPR Certification
  • Case Management
  • Organization and Multitasking
  • Remote Work Capabilities
  • Microsoft Excel expertise
  • Adaptive Learning
  • Confidentiality Practices
  • Critical Thinking

Certification

  • (RAD-T) Registered Alcohol/Drug Technician, CCAPP Credentials - August 2024 - August 2025
  • First Aid/CPR Certified

Timeline

Behavioral Health Technician

Nonpareil Health Group
07.2022 - Current

Registered Behavior Technician

Autism Learning Partners
05.2022 - 07.2022

Resident Services Assistant

Atria Senior Living
01.2022 - 05.2022

Server

Olive Garden Restaurant
10.2021 - 01.2022

Server Supervisor

Academy Hotel
07.2021 - 09.2021

Server

Chilies Bar & Grill
01.2021 - 07.2021

Receptionist

Deep Roots Harvest
04.2019 - 12.2020

Hotel Front Desk Supervisor

Mesquite Gaming
10.2016 - 04.2019

Lead Sales Key Holder

Silver Fever
12.2015 - 10.2016

Clean Room Technician

Impact Images
03.2015 - 12.2015

Head Cashier

Harbor Freight
08.2012 - 03.2015

High School Diploma -

River Springs Charter School

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Meisha Fast