Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meital Abraham

Austin,TX

Summary

Upon graduating from Cedar Park High School early, I moved overseas and enlisted in the Israeli Defense Forces as a Combat Medic and served for two years in the Palestinian city of Hebron on an ambulance. Most recently I was an insurance agent for an international health insurance company (David Shield), and recently moved back to my hometown in Texas to begin college and settle down.

Overview

7
7
years of professional experience

Work History

Health Insurance Agent

David Shield
04.2023 - 09.2023
  • Educated clients about health insurance coverage options, benefits and costs.
  • Placed international outbound calls to existing policyholders and medical providers to discuss both medical and financial documents
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' fiscal responsibilities.
  • Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Developed and maintained client databases to track customer service interactions and evaluate service quality.

Restaurant Hostess

North By Northwest
11.2019 - 02.2020
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Organized and greeted private parties and general customers simultaneously.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Assisted in floorplan organization and execution.

Combat Medic

Israeli Defense Forces
12.2017 - 11.2019
  • Served as commander of an ambulance and treated both Palestinian and Israeli civilians in incidents ranging from car accidents to stabbings and shootings.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Conducted realistic training scenarios to prepare medical team members and provide realistic mass-casualty scenarios.
  • Collected patient medical information and details about current conditions, symptoms and complaints.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Treated soldiers and officers from surrounding military bases and assisted doctors.
  • Administered vaccines and IVs as necessary.


Restaurant Hostess

Texas Roadhouse
05.2016 - 08.2016
  • Greeted and escorted customers to their tables
  • Answered phones and placed to-go orders
  • Attended customers' needs as they arose
  • Recorded reservations and private parties
  • Polished and rolled silverware

Education

High School Diploma -

Cedar Park High School
Cedar Park, TX
04.2017

Skills

  • Organizational and strategic management
  • HIPAA Compliance
  • Retentive and adept learner
  • Financial Due Diligence
  • Supportive and enthusiastic team player
  • Perception, acknowledgment, and correction of errors and mistakes, especially my own
  • Client Needs Analysis
  • Clientele Development
  • Customer Engagement
  • Maintaining composure and respect in stressful and/or tense situations

Languages

English
Native or Bilingual
Hebrew
Native or Bilingual

Timeline

Health Insurance Agent

David Shield
04.2023 - 09.2023

Restaurant Hostess

North By Northwest
11.2019 - 02.2020

Combat Medic

Israeli Defense Forces
12.2017 - 11.2019

Restaurant Hostess

Texas Roadhouse
05.2016 - 08.2016

High School Diploma -

Cedar Park High School

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Meital Abraham