Meital Abraham
Austin,TX
Summary
Upon graduating from Cedar Park High School early, I moved overseas and enlisted in the Israeli Defense Forces as a Combat Medic and served for two years in the Palestinian city of Hebron on an ambulance. Most recently I was an insurance agent for an international health insurance company (David Shield), and recently moved back to my hometown in Texas to begin college and settle down.
Overview
7
7
years of professional experience
Work History
Health Insurance Agent
David Shield
Netanya, Israel
04.2023 - 09.2023
- Educated clients about health insurance coverage options, benefits and costs.
- Placed international outbound calls to existing policyholders and medical providers to discuss both medical and financial documents
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' fiscal responsibilities.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Developed and maintained client databases to track customer service interactions and evaluate service quality.
Restaurant Hostess
North By Northwest
Austin, TX
11.2019 - 02.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized and greeted private parties and general customers simultaneously.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in floorplan organization and execution.
Combat Medic
Israeli Defense Forces
Hebron, West Bank, Israel
12.2017 - 11.2019
- Served as commander of an ambulance and treated both Palestinian and Israeli civilians in incidents ranging from car accidents to stabbings and shootings.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Conducted realistic training scenarios to prepare medical team members and provide realistic mass-casualty scenarios.
- Collected patient medical information and details about current conditions, symptoms and complaints.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Treated soldiers and officers from surrounding military bases and assisted doctors.
- Administered vaccines and IVs as necessary.
Restaurant Hostess
Texas Roadhouse
Austin, TX
05.2016 - 08.2016
- Greeted and escorted customers to their tables
- Answered phones and placed to-go orders
- Attended customers' needs as they arose
- Recorded reservations and private parties
- Polished and rolled silverware
Education
High School Diploma -
Cedar Park High School
Cedar Park, TX04.2017
Skills
- Organizational and strategic management
- HIPAA Compliance
- Retentive and adept learner
- Financial Due Diligence
- Supportive and enthusiastic team player
- Perception, acknowledgment, and correction of errors and mistakes, especially my own
- Client Needs Analysis
- Clientele Development
- Customer Engagement
- Maintaining composure and respect in stressful and/or tense situations
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Health Insurance Agent
David Shield
04.2023 - 09.2023
Restaurant Hostess
North By Northwest
11.2019 - 02.2020
Combat Medic
Israeli Defense Forces
12.2017 - 11.2019
Restaurant Hostess
Texas Roadhouse
05.2016 - 08.2016
High School Diploma -
Cedar Park High School