Meiyan Liu
Quincy,MA
Summary
Dynamic leader with a proven track record at TTG Transport Inc., adept in warehouse operations and customer support. Excelled in optimizing stock productivity and enhancing customer satisfaction through effective communication and management skills. Leveraged expertise in Microsoft Office and multilingual abilities to streamline processes, achieving significant operational efficiencies. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 35 pounds.
Overview
4
4
years of professional experience
Work History
Inventory Coordinator/Office Administrative Assistant
TTG Transport Inc.
Stoughton, MA
07.2024 - Current
- Monitored database system to prepare and deliver customer orders on time.
- Performed scheduled inventory counts and supply audits.
- Used daily system logs to document production information, discussing issues with management.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Kept department records and updated documentation with latest counts.
- Identified and resolved inventory problems, including damaged or lost items.
- Managed movement of materials and product through production.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Coordinated pick-up and delivery of express mail services.
- Identified unproductive inventory for disposition, optimizing stock productivity.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Organized shipments for delivery to customers in a timely manner.
General Manager/ Administration
LUKEE Supermarket
03.2021 - 07.2024
- Reviewed invoices from vendors for accuracy before submitting them for payment processing.
- Supervised employees through planning, assignments, and direction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
Front Desk Receptionist/ Customer Support
Gold Tree Reality Management Group
Edmond, OK
02.2023 - 06.2024
- Creating and drafting lease agreements.
- Booking house tours.
- Allocating tenant repair requests.
- Secretarial duties.
- Management assistant.
- Customer support associate.
- Rent collection clerk.
- Managed general operations.
- Administration / human resource services.
- Inventory Management.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Provided excellent customer service by responding quickly to inquiries via phone or email, professionally.
- Transcribed tapes and notes from meetings into prescribed formats.
- Maintained up-to-date customer data for accurate records management.
- Responded to customer inquiries via phone, email, and in person.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled sensitive information confidentially.
- Handled incoming and outgoing mail and packages.
- Provided administrative support including photocopying, faxing, and filing.
Education
BA - Business Administration
CQUNIVERSITY AUSTRALIA
Melbourne, Victoria, Australia12.2024
Skills
- Multilingual
- Clerical experience
- Management
- Customer support
- Desktop Administration
- Product identification
- Shipping coordination
- Warehouse organization
- Microsoft Office
- Recordkeeping
- Packaging management
- Warehouse operations
- Documentation skills
- Barcode scanning
- Multitasker
- Staff organization
- Communication
Dailyresponsibilities
- Answering calls
- Standard administration work
- Secretarial duties
- Assistant to management
- Customer support associate
- Managed general operations
- Administration/ human resource services
- Inventory Management
Communication Skills
Direct and simplified method of communication to reach individual and collective operation and project management, implementing effective ways of conveying objective to completing tasks. This method of communication suites me well and has led me to effectively accomplish and fulfill all assignments.
Languages
English
Full Professional
Spanish
Limited
Chinese (Cantonese)
Limited
Chinese (Mandarin)
Limited
References
References available upon request.
References Contacts
Nova Phu, Manager, Gold Tree Reality/ Management Group, +1(405)249-4952, novaphugtr@gmail.com
Heng Jian Huang, Head, TTG Transport Inc., +1(857)415-9118
Timeline
Inventory Coordinator/Office Administrative Assistant
TTG Transport Inc.
07.2024 - Current
Front Desk Receptionist/ Customer Support
Gold Tree Reality Management Group
02.2023 - 06.2024
General Manager/ Administration
LUKEE Supermarket
03.2021 - 07.2024
BA - Business Administration
CQUNIVERSITY AUSTRALIA
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