Meiyoshei Wiley
Bessemer,AL
Overview
30
30
years of professional experience
Work History
Supervisor, Salvage
Kemper Insurance Company
07.2021 - 10.2025
- Supervised daily operations within my salvage team, ensuring compliance within company policies.
- Trained and mentored team members on best practices and operational procedures.
- Conducted performance evaluations, providing constructive feedback to improve employees with individual growth.
- Applied strong leadership and knowledge of the salvage process.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Verified that correct paperwork was received so that the adjuster or salvage representative could issue payment to the lien-holder or owner.
- Approved payments that the salvage representative issued.
- Boosted team morale and performance by organizing motivational meetings.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to a strong team of salvage representatives.
- Negotiated the pickup of recovered theft vehicles
- Corrected dispositions with ISO, Carfax and NICB.
Salvage Specialist
Kemper Corporation
05.2011 - 06.2021
- Oversee the inventory of vehicles assigned to me and to ensure they are sold in a timely fashion
- Call lien holders to obtain titles that are in our inventory
- Assist total loss adjusters with the needed paperwork to so that claims can be settled
- Issue payments to owners and Infinity
- Maintain title direct number emails
- Train new employees for the department
Human Resources Assistant
Kemper Insurance Company
05.2006 - 05.2011
- Coordinated recruitment processes, including scheduling interviews and managing candidate communications.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Efficiently managed personnel files for employee relations while maintaining confidentiality.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with creating employee handbooks and manuals.
Professional Recruiting Coordinator
Regions Bank
08.1995 - 12.2003
- Assisted Professional Recruiter with administrative duties
- Processed expense reports
- Contacted potential applicants and screened them for potential job opportunities
- Reviewed resumes
- Arranged travel, hotel reservations and rental cars for applicants
- Other duties as assigned
Summary
Achieved high levels of customer satisfaction through effective claims resolution. Enhanced recruitment strategies to build a skilled workforce. Cultivated a motivated team atmosphere by demonstrating commitment and strong work ethics.
Education
High School Diploma -
Mcadory High School
Mccalla, AL06.1993
Skills
Strong customer service background, hard-worker, dependable, loyal employee, typing, ten key calculator, Microsoft word, Microsoft excel, ICS, Team Think, KCC, workday
Timeline
Supervisor, Salvage
Kemper Insurance Company
07.2021 - 10.2025
Salvage Specialist
Kemper Corporation
05.2011 - 06.2021
Human Resources Assistant
Kemper Insurance Company
05.2006 - 05.2011
Professional Recruiting Coordinator
Regions Bank
08.1995 - 12.2003
High School Diploma -
Mcadory High School