Meka Abalihi
Summary
Highly accomplished and results-oriented Manager with over seven years of experience in the hospitality industry. Proven track record of driving revenue growth, optimizing operations, and delivering exceptional customer experiences in fast-paced nightclub environments. Adept at leading and motivating teams to achieve peak performance while maintaining high standards of quality and service
Overview
6
6
years of professional experience
Work History
General Manager
Johnny Manziel's Money Bar
08.2023 - 02.2024
- Oversee all aspects of nightclub operations, including staffing, scheduling, inventory management, and budgeting
- Recruit, hire, and train qualified staff for various roles such as bartenders, security personnel, DJs, and cocktail waitresses.
- Foster a welcoming and enjoyable atmosphere for patrons through exceptional customer service
- Develop and implement marketing strategies to attract new customers and retain existing ones.
VIP Host Manager
Sundown Entertainment (Todos Santos)
06.2022 - 07.2023
- Build strong relationships with VIP clientele to enhance their experience and encourage repeat business.
- Coordinate VIP table reservations, including handling inquiries, confirming bookings, and managing seating arrangements.
- Ensure timely and attentive service to VIP guests, addressing any special requests or preferences promptly.
- Act as a primary point of contact for VIP guests, addressing inquiries, resolving issues, and ensuring overall satisfaction.
Bartender & VIP Security
Evening Group Entertainment (Bottled Blonde)
01.2021 - 05.2022
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Manage crowds in and around VIP areas, ensuring a controlled and orderly environment conducive to the enjoyment of VIP guests.
- Work collaboratively with other security personnel, venue staff, and management to ensure effective communication and coordination of team efforts.
Bartender & Barback
3 Legendary Tigers (EPTX, College Dropout, +3)
09.2017 - 12.2020
- Provide exceptional customer service to customers, greeting guests warmly, taking drink orders, and engaging in friendly conversation to enhance the overall guest experience.
- Utilize suggestive selling techniques to upsell additional drinks and menu items to customers, enhancing the profitability of each transaction.
- Maintain cleanliness and organization behind the bar, including regularly restocking liquor, mixers, garnishes, and supplies to ensure efficient operation during peak hours.
Education
Bachelor of Science - Chemistry
The University of Texas At El Paso
El Paso, TX09.2017
Skills
- Leadership
- Customer Service
- Strategic Planning
- Adaptability
- Networking
- Team Development
- Problem-Solving
- Marketing and Promotion
Timeline
General Manager
Johnny Manziel's Money Bar
08.2023 - 02.2024
VIP Host Manager
Sundown Entertainment (Todos Santos)
06.2022 - 07.2023
Bartender & VIP Security
Evening Group Entertainment (Bottled Blonde)
01.2021 - 05.2022
Bartender & Barback
3 Legendary Tigers (EPTX, College Dropout, +3)
09.2017 - 12.2020
Bachelor of Science - Chemistry
The University of Texas At El Paso