Lavonda Pitt
Sumter,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Trainer
PSSI Sanitation
11.2021 - Current
- Recruited and trained new members of guest service team.
- Worked with vendors to customize courseware to accommodate business needs.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
- Tracked attendance and evaluated progress for assigned trainees.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Cashier/Assistant Bakery Team Leader
Walmart
05.2019 - 11.2021
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Identified and resolved discrepancies and errors in customer accounts.
- Used POS system to enter orders, process payments and issue receipts.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Learned duties for various positions and provided backup at key times.
- Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
Lead Cashier
Circle K
10.2014 - 04.2019
- Facilitated and logged store opening, closing, and shift changes.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Conducted regular audits of cash registers, identifying any discrepancies quickly and resolving them efficiently.
- Collaborated with management to develop strategies for improving overall store performance and profitability.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored junior cashiers in the proper handling of difficult situations, fostering a supportive work environment.
- Worked with floor team and managers to meet wide range of customer needs.
Education
GED -
Sumter County Adult Education
Sumter 05.2007
Skills
- Employee Performance Reviews
- Creative Problem-Solving
- Training Program Development
- Social Services Support
- Data organization
- Coaching and Development
- Decision-Making
- Critical Thinking
Timeline
Trainer
PSSI Sanitation
11.2021 - Current
Cashier/Assistant Bakery Team Leader
Walmart
05.2019 - 11.2021
Lead Cashier
Circle K
10.2014 - 04.2019
GED -
Sumter County Adult Education