Mekah Jones
Elyria ,OH
Summary
At Target, I spearheaded HR and sales teams, enhancing recruitment, diversity, and inclusion while boosting employee morale and engagement. My leadership development and problem-solving skills led to significant improvements in organizational culture and performance management practices, demonstrating adaptability and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Executive Team Leader, Human Resources
Target
09.2021 - Current
- Leading the hiring process for new team members and leaders by interviewing, assessing candidates and making hiring decisions, ensuring a diverse pool of applicants
- Creating staff schedules based on business needs and ensuring adequate coverage across departments
- Managing all employee concerns, addressing conflicts, investigating complaints, and ensuring a fair and consistent application of company policies
- Overseeing the performance review process, providing feedback to team members and leaders, identifying development needs, and coaching managers on performance management practices
- Developing and implementing comprehensive onboarding programs to integrate new employees into the company.
- Leading the hiring process for new team members and leaders by interviewing, assessing candidates and making hiring decisions, ensuring a diverse pool of applicants
- Creating staff schedules based on business needs and ensuring adequate coverage across departments
- Managing all employee concerns, addressing conflicts, investigating complaints, and ensuring a fair and consistent application of company policies
- Overseeing the performance review process, providing feedback to team members and leaders, identifying development needs, and coaching managers on performance management practices
- Developing and implementing comprehensive onboarding programs to integrate new employees into the company
- Serving as store director when needed
- Managing day to day functions of the entire store
- Communicating and administering employee benefits packages, ensuring compliance with labor laws regarding pay and benefits
- Championing a culture of inclusion by addressing bias, promoting diversity initiatives, and fostering an inclusive workplace
- Implementing strategies to boost employee morale, engagement, and retention, including recognition and team building
- Coaching and mentoring store leaders on HR practices, providing support in addressing employee concerns, and developing their leadership skills
- Ensuring adherence to all applicable employment laws, including safety regulations, anti-discrimination policies, and recordkeeping requirements
- Devised hiring and recruitment policies for 100+ employee company.
Executive Team Leader, Sales Floor
Target
03.2019 - 08.2021
- Leading the hiring process for new team members and leaders by interviewing, assessing candidates and making hiring decisions, ensuring a diverse pool of applicants
- Creating staff schedules based on business needs and ensuring adequate coverage across departments
- Managing all employee concerns, addressing conflicts, investigating complaints, and ensuring a fair and consistent application of company policies
- Overseeing the performance review process, providing feedback to team members and leaders, identifying development needs, and coaching managers on performance management practices
- Developing and implementing comprehensive onboarding programs to integrate new employees into the company
- Serving as store director when needed
- Managing day to day functions of the entire store
- Communicating and administering employee benefits packages, ensuring compliance with labor laws regarding pay and benefits
- Championing a culture of inclusion by addressing bias, promoting diversity initiatives, and fostering an inclusive workplace
- Implementing strategies to boost employee morale, engagement, and retention, including recognition and team building
- Coaching and mentoring store leaders on HR practices, providing support in addressing employee concerns, and developing their leadership skills
- Ensuring adherence to all applicable employment laws, including safety regulations, anti-discrimination policies, and recordkeeping requirements
- Managed budgets and expenses effectively, maintaining fiscal responsibility while achieving sales targets.
- Conducted regular performance reviews providing constructive feedback enabling professional growth.
- Increased sales floor efficiency by implementing strategic merchandising plans and store layouts.
- Streamlined staff scheduling for optimal coverage during peak business hours, resulting in improved customer satisfaction.
Executive Team Leader, Sales Floor
Target
06.2017 - 03.2019
- Driving sales performance across general merchandise and apparel by setting goals, analyzing sales trends, and implementing strategies to maximize profitability
- Leading a team of 3 team leaders responsible for general merchandise and apparel, coaching them on performance, providing feedback, and ensuring proper staffing levels
- Prioritizing excellent guest service, resolving guest concerns and ensuring a positive shopping experience for all guests
- Overseeing stock levels, managing product placement, replenishing shelves/racks, and addressing inventory discrepancies
- Ensuring smooth operations on the sales floor
- Coaching and training team members on product knowledge, sales techniques, and company policies
- Regularly reviewing sales data, identifying areas of improvement, and implementing corrective action
Executive Team Lead, Human Resources / AP
Target
10.2015 - 06.2017
- Leading the hiring process for new team members and leaders by interviewing, assessing candidates and making hiring decisions, ensuring a diverse pool of applicants
- Creating staff schedules based on business needs and ensuring adequate coverage across departments
- Supported leadership by creating schedules to accommodate customers and team members.
- Managing all employee concerns, addressing conflicts, investigating complaints, and ensuring a fair and consistent application of company policies
- Overseeing the performance review process, providing feedback to team members and leaders, identifying development needs, and coaching managers on performance management practices
- Developing and implementing comprehensive onboarding programs to integrate new employees into the company
- Serving as store director when needed
- Managing day to day functions of the entire store
- Communicating and administering employee benefits packages, ensuring compliance with labor laws regarding pay and benefits
- Championing a culture of inclusion by addressing bias, promoting diversity initiatives, and fostering an inclusive workplace
- Implementing strategies to boost employee morale, engagement, and retention, including recognition and team building
- Coaching and mentoring store leaders on HR practices, providing support in addressing employee concerns, and developing their leadership skills
- Ensuring adherence to all applicable employment laws, including safety regulations, anti-discrimination policies, and recordkeeping requirements
- Managing the leader who identifies theft and shortage trends, develops security protocols, and leads investigations
- Identified trends and assessed opportunities to improve processes and execution.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Championed employee engagement initiatives, leading to improved morale and increased job satisfaction among team members.
Education
BBA - Business Management
Kent State University
Kent, OH05-2007
Skills
- HR policies and procedures
- Training development
- Organizational culture
- Leadership development
- Recruitment
- Adaptability and flexibility
- Problem-solving abilities
- Onboarding, training, and development
- Employee morale management
- Post-hire check-ins
- Employee support
- Succession planning
- Diversity and inclusion
- Mentoring and coaching
Timeline
Executive Team Leader, Human Resources
Target
09.2021 - Current
Executive Team Leader, Sales Floor
Target
03.2019 - 08.2021
Executive Team Leader, Sales Floor
Target
06.2017 - 03.2019
Executive Team Lead, Human Resources / AP
Target
10.2015 - 06.2017
BBA - Business Management
Kent State University
Similar Profiles
Steven MiglioreSteven Migliore
Food and Beverage Professional Market Team Member at TargetFood and Beverage Professional Market Team Member at Target
Erika QuituguaErika Quitugua
Fulfillment Expert and Trainer at TargetFulfillment Expert and Trainer at Target
Johnathan LopezJohnathan Lopez
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
James SansonJames Sanson
Fulfillment Expert at TargetFulfillment Expert at Target
PETER LEEKPETER LEEK
Patient Experience Manager at Morrison HealthcarePatient Experience Manager at Morrison Healthcare