Mekaila Taylor
Centerville
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
12
12
years of professional experience
Work History
Receptionist/Inventory Manager
Argyle Hair Solutions
03.2024 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Server
Roosters
04.2020 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Texas Roadhouse
09.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Representative
AAA NCNU
02.2017 - 08.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Server
Applebee's
10.2016 - 01.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Store Manager
Arctic Circle
07.2013 - 10.2016
- Open, closed store
- Ran store and directed crew members
- Bookkeeping and inventory tracking
- Helped customers and handled customer complaints and problems
- Conducted store meetings and interviewed potential workers
- Ran drive thru, cooked, cleaned ran registers
- Handled stores income, deposits, and invoices
Education
High School Diploma -
Roy High School
Roy, Utah01.2014
Skills
- Customer service
- Managerial
- Bookkeeping
- Culinary
- Janitorial
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Data inputting
- File management
- Administrative support
- Service-oriented mindset
- Staff management
Timeline
Receptionist/Inventory Manager
Argyle Hair Solutions
03.2024 - 04.2025
Server
Roosters
04.2020 - 09.2021
Server
Texas Roadhouse
09.2019 - 03.2020
Customer Service Representative
AAA NCNU
02.2017 - 08.2019
Server
Applebee's
10.2016 - 01.2017
Assistant Store Manager
Arctic Circle
07.2013 - 10.2016
High School Diploma -
Roy High School
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