Summary
Overview
Work History
Education
Skills
Timeline
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Mekayla Cooper

Houston,TX

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

3
3
years of professional experience

Work History

Receptionist

Taksu Connections
02.2023 - Current
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.

Teacher

The Toddler House Daycare
07.2023 - 01.2024
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.

Cashier

Foodtown
12.2021 - 09.2022
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Dairy Queen
09.2020 - 05.2022
  • Proactively identified opportunities to streamline processes or increase efficiency within the team, leading to improved overall performance and customer satisfaction levels.
  • Prepared food orders, cooking on grill and operating fry station.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.

Front Line Server

Lubys Cafeteria
10.2020 - 12.2021
  • Collaborated with kitchen staff to expedite orders and ensure accuracy, resulting in a positive dining experience for guests.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Cultivated warm relationships with regular customers.
  • Supported other servers during peak hours by assisting with tasks such as bussing tables or refilling drink stations as needed.
  • Managed large groups effectively through timely order-taking, communication with kitchen staff, and attentive service delivery.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Balanced multiple priorities simultaneously during busy periods without sacrificing attention to detail or quality of service provided.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

No Degree -

College Of Healthcare Proffessions
Houston, TX
05.2024

High School Diploma -

Eisenhower Senior High School
Houston, TX
05.2022

Skills

  • Call Routing
  • Calendar Management
  • POS System Operation
  • Switchboard Operation
  • Detail Oriented
  • Problem-Solving
  • Organization skills
  • Meeting Support
  • Technical Support
  • Equipment Troubleshooting

Timeline

Teacher

The Toddler House Daycare
07.2023 - 01.2024

Receptionist

Taksu Connections
02.2023 - Current

Cashier

Foodtown
12.2021 - 09.2022

Front Line Server

Lubys Cafeteria
10.2020 - 12.2021

Team Member

Dairy Queen
09.2020 - 05.2022

No Degree -

College Of Healthcare Proffessions

High School Diploma -

Eisenhower Senior High School

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Mekayla Cooper