Me'Kayla Pyrtle
Yucca Valley,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Stocker
Walmart
05.2022 - Current
- Assisted customers in locating items within the store, providing friendly and knowledgeable service
- Communicated effectively with supervisors regarding any issues or concerns related to stocking activities or product availability
- Contributed to maintaining a clean and organized sales floor by promptly returning misplaced items back to their designated areas
- Maintained a positive attitude even during demanding situations, contributing towards a harmonious work environment
- Supported fellow team members in completing tasks quickly during busy periods through effective communication
New Student Orientation Leader
CSU East Bay
01.2020 - 01.2021
- Worked remotely to introduce incoming students to CSU East Bay.
- Facilitated small group discussions among new students, promoting critical thinking about campus life topics.
- Served as a liaison between new students and college staff, addressing concerns and facilitating communication.
- Enhanced new student orientation experience by developing engaging and informative presentations.
- Worked with other orientation leaders to give presentations on important information for upcoming students.
Crew Member
Arby's
01.2019 - 01.2021
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
Education
College - Communications
College of the Desert
Palm Desert, CA08.2025
University - Kinesiology
Cal State East Bay
Hayward, CA05.2021
Skills
- Cash handling
- Communication skills
- Retail sales
- Phone etiquette
- Customer service
- Cleaning
- Collaborative mindset
- Student support
- Student assistance
Certification
Driver's License
Timeline
Overnight Stocker
Walmart
05.2022 - Current
New Student Orientation Leader
CSU East Bay
01.2020 - 01.2021
Crew Member
Arby's
01.2019 - 01.2021
College - Communications
College of the Desert
University - Kinesiology
Cal State East Bay
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