Overview
Work History
Education
Skills
Timeline
Generic

Mekdes Bayeleyegn

San Francisco

Overview

9
9
years of professional experience

Work History

Individual Support Worker(Caregiver)

Emerald Care Center
San Francisco
04.2024 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Communicated effectively with healthcare teams regarding resident health status.
  • Maintained cleanliness and organization of resident living spaces and common areas.
  • Provided companionship and emotional support to enhance resident well-being.
  • Supported residents in participating in recreational and social activities regularly.
  • Maintained safe and clean environment for client by performing light housekeeping and laundry.
  • Monitored vital signs and reported changes to medical staff.
  • Offered emotional support during difficult times by listening attentively without judgment.
  • Supported clients in medication management by reminding them when to take medications and providing assistance with opening containers as needed.

Customer Service Cashier (Volunteering)

PayPal Park soccer stadium
San Jose
02.2022 - Current
  • Assisted customers with inquiries about products and services offered at the stadium.
  • Maintained cleanliness and organization of cashier stations during events.
  • Collaborated with team members to enhance customer service experiences during busy periods.
  • Handled customer complaints professionally, providing timely resolutions when possible.
  • Trained new staff on cash handling procedures and customer service expectations.
  • Greeted customers and provided friendly customer service.

Web Developmental Intern

Bitwise Industries
Fresno
07.2021 - 09.2022
  • Collaborated with colleagues on presentations, ensuring materials were prepared on time.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Attended meetings to take notes, summarize discussions, and share key points with the team.

Customer Service Representative

Ethiopia post office EMS
Addis Abeba
01.2016 - 12.2017
  • Assisted customers with inquiries about postal services and shipping options.
  • Processed incoming and outgoing mail efficiently to ensure timely delivery.
  • Managed tracking requests for EMS packages using internal systems.
  • Resolved customer complaints and provided effective solutions promptly.
  • Collaborated with team members to improve customer service processes.
  • Maintained accurate records of transactions and customer interactions daily.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

Associate of Arts - Business Management

Rift Valley University Collge
Addis Ababa, Ethiopia
02-2018

High School Diploma -

Higher 12 High School And Vocational Training.
Ethiopia, Addis Ababa
07-2012

Some College (No Degree) - Web Development

Evangadi Tech
DMV

Some College (No Degree) - ECG (Basic Artemia Interpretation Course)

Santa Rosa Junior College
Santa Rosa, CA

Associate of Science - Nursing Education

CCSF
San Francisco, CA

Skills

  • Personal care
  • Medication management
  • Vital signs monitoring
  • Health communication
  • Light housekeeping
  • Time management
  • Team collaboration
  • Problem solving
  • First aid and CPR
  • Personal care assistance
  • Housekeeping and laundry
  • Nutrition and meal planning
  • Elderly care
  • Verbal and written communication
  • Flexible schedule and availability
  • Active listening

Timeline

Individual Support Worker(Caregiver)

Emerald Care Center
04.2024 - Current

Customer Service Cashier (Volunteering)

PayPal Park soccer stadium
02.2022 - Current

Web Developmental Intern

Bitwise Industries
07.2021 - 09.2022

Customer Service Representative

Ethiopia post office EMS
01.2016 - 12.2017

Associate of Arts - Business Management

Rift Valley University Collge

High School Diploma -

Higher 12 High School And Vocational Training.

Some College (No Degree) - Web Development

Evangadi Tech

Some College (No Degree) - ECG (Basic Artemia Interpretation Course)

Santa Rosa Junior College

Associate of Science - Nursing Education

CCSF

Similar Profiles

CREATE PROFILE
Mekdes Bayeleyegn