Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Accomplishments
References
Timeline
BusinessDevelopmentManager
Mekdes Green

Mekdes Green

Macon,GA

Summary

Customer-oriented General Manager with extensive experience in enhancing production efficiency and minimizing downtime. Proven expertise in leading high-pressure projects while maintaining a focus on quality and cost reduction. Renowned for comprehensive staff training, performance evaluation, and continuous improvement initiatives that drive revenue growth. Aiming to leverage strong managerial background into a strategic role within a progressive supply chain organization.

Overview

27
27
years of professional experience
1
1
Certification

Work History

General Manager

Mc Allister’s Deli
09.2015 - Current
  • Budgeting
  • Customer Service
  • Vendor Coordination
  • Labor
  • Staff development
  • Inventory and supply
  • Payroll
  • Schedule direct FOH & BOH staff daily work shift assignments to maximize efficiency
  • Assign tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
  • Forecast and monitored food ordering to ensure adequate supplies of menu food items would be available at all times without shortages
  • Resolve personnel problems among staff and efficiently satisfied customer complaints without conflicts
  • Optimize profits by controlling food, beverage and labor costs on daily basis

Retail Owner/General Manager

Dream Fashions LLC Macon Indoor Flea Market
03.2012 - 04.2013
  • Planning daily schedules for one employee
  • Forecasting monthly sales and distribution shipping costs
  • Reporting monthly earnings and accounting of credit card purchases and cash
  • Inventory of stock of retail merchandise, ordering customer items and layaways
  • Setting up store display items for customers
  • Maintaining on hand supply of customer’s most popular items
  • Responsible for over $50,000 dollars of store items, that consisted of women shoes, hand bags, men and children sports jackets, to include men belts, hats, caps and other costume jewelry accessories and wallets
  • Organizing sales events and price markings of merchandise

Asst Retail Manager

SK Leather Company
Macon, Ga
06.2008 - 01.2012
  • Responsible for keeping the records of promotions, sales and policies related to interactions and payment
  • Also maintained record of sales
  • Give response to phone calls regarding to store and products
  • Make study of customer's needs by meeting them
  • Done calculation of purchases, sales values, credit and cash payment
  • Responsible for security of the shop and handled the situations such as theft and security risks
  • Give all the information to customers about product regarding to its use, care and operation
  • Done various other duties as assigned
  • Manages day to day customer relations issues, including returns, layaways, and pre-ordering of catalogue merchandise

Head Waitress

Shanenshah Cuisine of India
Macon, Ga
06.2007 - 06.2008
  • Verify patrons' identification to make sure that they meet min age needs for use of alcoholic beverages
  • Confirm with customers to make sure that they are enjoying food and take action to correct any troubles
  • Attend customers to their tables
  • Explain neatly how different menu items are made, describing the cooking methods and ingredients
  • Tell customers of daily special items
  • Arranged silverware, dishes and assorted items for special events and weekly banquets

Hotel Receptionist

Manamah Hotel
Manamah, Bahrain
01.2002 - 09.2005
  • Attended phone calls, concluded the nature of calls and assisted callers to the proper department
  • Successfully organized appointments between employees and clients
  • Responsible for typing reports, memos and other correspondence
  • Kept detailed messages from the person called upon, containing name, call timing and business nature
  • Accepted and distributed messages and mails to proper departments and employees
  • Excellent interpersonal, communication and customer service skills
  • Superb time management skill
  • Updating & reporting of the details job

Live in House Keeper

Housemaid Services
Manamah, Bahrain
01.1998 - 01.2001
  • Cleans and maintains the private and guest rooms on a daily basis
  • Maintains a daily house cleaning schedule of dusting, polishing, mopping, floor care, window cleaning, changing of bed linens, taking care of house plants, and pets if applicable, and general household tidiness and organization
  • Washes and irons all clothing and linens
  • Assists with kitchen duties (cooking and cleaning) when the Cook is on leave
  • Under Residence Manager’s supervision, maintains polishing schedule for all brass, copper and silver, including silver services in the representational areas of the residence
  • Assists with official events by taking coats at the front door; washing dishes in the pantry; and assisting in serving guests, as required
  • Answers the telephone and takes messages for the Ambassador and family, as required
  • During Butler’s absence, meets and escorts service staff (maintenance, catering, etc.) at all times while in the residence for necessary repairs and service
  • Performs small maintenance tasks such a replacing inside light bulbs and exterior security lights within reach
  • As needed, works overtime in the evening and on weekends and performs other duties as assigned

Education

Associate of Arts - Culinary Management

Helms College of Culinary Arts
Macon, GA
06.2015

Skills

  • Ready to face challenges
  • Sincere
  • Dynamic
  • Hard-working
  • Ability to interact with all kinds of people
  • Typing Speed: 40 word per minute
  • Team player
  • Enthusiastic leader
  • Creative thinker
  • Thinks outside of the box
  • Profit and loss accountability
  • Budgeting and cost control
  • Purchasing and planning
  • Supervision and training
  • Bilingual
  • Vendor relationships
  • Consistently meet goals
  • Cost analysis and savings
  • Team training and development
  • Deadline-oriented
  • Budget coordination
  • Sales
  • Effective leader
  • Verbal and written communication

Certification

  • Helms College of Culinary Arts, Diploma, 02/01/13, 06/01/15
  • Serve Safe, Certificate
  • Aloha Application, 08/18/16, 48 Hour Training course designed to manage new store food ordering and inventory.

Affiliations

Excellent organizational skill and organizer

Exemplary cooking skills

Physically fit (exercise daily)

Languages

Ethiopian
Native/ Bilingual
Arabic
Limited

Accomplishments

  • Six time Gold Award Audit consecutively
  • Winner five time best customer service
  • Score 100% Time & Temp among 10% of 65
  • Sales of over $30,000 weekly

References

References available upon request.

Timeline

General Manager

Mc Allister’s Deli
09.2015 - Current

Retail Owner/General Manager

Dream Fashions LLC Macon Indoor Flea Market
03.2012 - 04.2013

Asst Retail Manager

SK Leather Company
06.2008 - 01.2012

Head Waitress

Shanenshah Cuisine of India
06.2007 - 06.2008

Hotel Receptionist

Manamah Hotel
01.2002 - 09.2005

Live in House Keeper

Housemaid Services
01.1998 - 01.2001

Associate of Arts - Culinary Management

Helms College of Culinary Arts

Similar Profiles

CREATE PROFILE
Mekdes Green