Mekedes Amare
Las Vegas,NV
Summary
I want to gain more work experience to better my understanding of the real world, help sharpen my teamwork and, communication skills, and help reduce expenses on college tuition.
Overview
3
3
years of professional experience
Work History
Dining Room Server
Legacy House of Southern Hills
08.2024 - Current
- Handled customer complaints or concerns promptly and resolved issues to ensure customer satisfaction
- Collaborated with team members to maintain a smooth workflow during busy periods
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Checked on needs of each table and retrieved additional items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Shift Lead
Sweet Addiction
02.2022 - 09.2023
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Scooped and served ice cream to customers, ensuring accurate portion sizes and presentation
- Maintained cleanliness of the ice cream shop, including wiping down counters, tables, and equipment
- Operated cash register accurately for cash transactions and processed credit card payments efficiently
- Managed inventory levels of ice cream flavors and toppings to ensure availability for customers
- Followed health code regulations regarding food safety practices while handling ice cream products
- Trained new employees on proper procedures for serving ice cream and maintaining cleanliness standards
Education
College of Southern Nevada
Las Vegas, NV12-2025
Nursing Assistant
Southwest Career And Technical Academy
05.2023
Skills
- Shift Management
- Food Service
- Kitchen Experience
- Food Handling
- Leadership
- Food Preparation
- Cleaning Experience
Timeline
Dining Room Server
Legacy House of Southern Hills
08.2024 - Current
Shift Lead
Sweet Addiction
02.2022 - 09.2023
College of Southern Nevada
Nursing Assistant
Southwest Career And Technical Academy
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