Mekena Ryan Henderson
Ashworth Learning Center
West Des Moines,IA
1
Certification
10
years of professional experience
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10+ years of relevant work experience to your team. Quality-driven and goal oriented. Excellent interpersonal relationship building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Work History
Infant Teacher's Aide
7 Months- Engaged infants in developmental play to enhance motor skills and social interactions.
- Assisted lead teachers in implementing daily lesson plans and activities for infants.
- Supported classroom management by maintaining a safe and nurturing environment for children.
- Collaborated with parents to share progress updates and address any concerns regarding infant development.
- Participated in training sessions to develop knowledge of early childhood education best practices and safety protocols.
- Maintained compliance with all state licensing regulations, ensuring a safe and healthy learning environment for both staff and infants.
Sales Associate
1 Year 8 Months- Enhanced customer experience through effective product knowledge and personalized service.
- Trained new sales associates on product features, company policies, and best practices for customer engagement.
- Managed inventory levels, ensuring timely restocking of merchandise to meet customer demand.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales volume.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products within the store.
- Maintained clean and organized displays, optimizing visual merchandising to attract customers' attention.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Medical Assistant
11 Months- Collected comprehensive client medical history, medication details, symptoms, and allergies to inform treatment plans.
- Escorted patients to exam rooms, addressed inquiries, and ensured readiness for physician examinations.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Educated patients on medications, procedures, and care plans to enhance understanding and compliance.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant/Suture Nurse
1 Year 3 Months- Gathered comprehensive client medical history, including medication information, symptoms, and allergies to ensure accurate treatment planning.
- Facilitated patient consultations to gather necessary information.
- Prepared surgical trays for Mohs surgery
- Assisted Mohs Surgeon during procedures
- Cut skin cancer tissue in lab for pathologist to read
- Placed sutures after surgery and cleaned and dressed wound.
- Cleaned and sterilized surgical instruments to ensure safety.
Social Media/Inventory Specialist Part Time
1 Year 6 Months- Enhanced customer engagement by creating targeted social media content.
- Managed company's social media presence through timely posts, responsive interactions, and active monitoring of audience feedback.
- Created social media calendar to streamline scheduling of email blasts, posts, marketing campaigns, and website updates.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Analyzed key performance indicators monthly, applying data analytics to drive future strategic planning.
Certified Nursing Assistant Part Time
5 Months- Answered call lights to enhance patient comfort and safety through timely adjustments of bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided immediate assistance in emergency and routine situations to assess needs and deliver appropriate care.
- Obtained biological specimens for tests and ensured proper preparation for laboratory transport.
Certified Nursing Assistant
2 Years 4 Months- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for residents in assisted living facility, providing personalized support to enhance comfort and well-being.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy by conducting tailored exercise routines, promoting mobility and recovery.
- Provided daily care to clients in need of assistance with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated engaging group activities with patients to elevate mood, enhance memory recall, and foster social interaction.
Experience Specialist
2 Years 2 Months- Implemented process improvements for managing patient flow, reducing wait times and improving satisfaction.
- Assisted in patient scheduling and managed appointment confirmations to enhance office efficiency.
- Provided support in patient intake processes, ensuring accurate data entry and documentation compliance.
- Collaborated with healthcare team to maintain effective communication regarding patient needs and care plans.
- Streamlined electronic health record management, ensuring accuracy and confidentiality of sensitive information.
Education
High School Diploma - Nursing
High School Diploma
CNA - Nursing Assistant / Medical Assistant
Skills
Updating Medical Records
Procedure Assistance
Treatment Room Preparation
Clinical and Operational Judgment
Problem Anticipation and Resolution
Decision Making
Time Management
Time prioritization
Computer proficiency
Attention to detail
Patient support
Clear Communication
Interpersonal skills
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support (CPR and AED) Certified 10/26
- Mandatory Reporter Adult and Child Abuse
Timeline
Infant Teacher's Aide
Ashworth Learning Center
01.2025 - 08.2025Read More
Experience Specialist
Unity Point Waukee Pediatrics
06.2024 - 2024Read More
Sales Associate
Velvet Coat
06.2022 - 02.2024Read More
Medical Assistant
Walker Heart Cardiovascular Clinic
02.2021 - 01.2022Read More
Medical Assistant/Suture Nurse
Advanced Dermatology And Skin Cancer Center
09.2019 - 12.2020Read More
Certified Nursing Assistant Part Time
Arkansas Children's Northwest Hospital
08.2018 - 01.2019Read More
Social Media/Inventory Specialist Part Time
Whimsy Whoo Boutique
03.2018 - 09.2019Read More
Certified Nursing Assistant
Katherine's Place Nursing Home
01.2016 - 05.2018Read More
Northwest Technical Institute
CNA from Nursing Assistant / Medical Assistant
Read More
Springdale Harber High School
High School Diploma
Read More
NorthWest Arkansas Community College
High School Diploma from Nursing
Read More