Mekenzie Pidgeon
Atglen,PA
Summary
REGISTERED BEHAVIOR TECHNICIAN
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
CCRES
06.2023 - 12.2023
- Provide 1:1 - 1:6 ratio (face-to-face) services in adult day program and community settings to assist individuals in acquiring, maintaining, and improving self-help, domestic, socialization, and adaptive skills.
- Provide support in the general areas of self-care, communication, fine and gross motor skills, mobility, therapeutic activities, personal adjustment and recreation.
- Provide transportation as necessary to enable the individual’s Community Participation Service in accordance with his or her ISP.
- Support the individual to participate in community events, associations, groups, functions, volunteer associations or community work projects.
- Bridge communication gaps and facilitate meaningful social connections within the individual’s community with the ultimate goal of employment.
- Perform other duties as required.
Personal Care Assistant
GHR Healthcare
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Planned activities to encourage movement, stretching, and strength building.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
- Empowered clients by providing education on self-care strategies and encouraging them to take an active role in their own health management.
Direct Care Worker
Aveanna Healthcare
09.2020 - 06.2023
- Helps the client to maintain good personal hygiene including bathing, shaving, grooming and dressing
- Assists in maintaining a healthy, safe environment
- Plans and prepares and may feed the client nutritious meals. Completes errands when instructed to do so by the company supervisor
- Assists the client with transfers and ambulation with or without an assistive device
- Provides medication reminders
- Encourages the client to become as independent as possible according to the nursing care plan
- Attempts to promote client’s mental alertness through involvement in activities of interest
- Gives simple emotional and psychological support to the client and other members of the household
- Establishes a relationship with client and family which transmits trust and confidence
- Maintains client/family confidentiality at all times
- Prepares a visit report on the day it is performed and incorporates the report in the clinical record weekly or as directed
- Reports any change in client’s mental or physical condition
- Reports any changes in home situation to the company
- Carries out assignment(s) as instructed by their supervisor and reports any pertinent changes to care
- Performs routine housekeeping tasks as related to a safe and comfortable environment for the client, as instructed by the supervisor
- Participates in in-service education as required by company policy and state/federal regulations
- Confirms on a weekly basis, the scheduling of visits with the Supervisor/Director, to coordinate necessary visits with other personnel
- Notifies the Company of absences due to illness, emergency leave, normal vacation periods, bereavement or special professional meetings which will affect service(s) with the Company
Assistant Store Manager
Family Dollar
09.2019 - 06.2020
- Daily duties consist of but are not limited to operations management, where I support and assist the shop managers in providing sales assistance and administrative services to Family Dollar: shop staff, company executives, along with business guests.
- Performs clerical duties to support the store manager.
- Provides assistance in: maintaining an office calendar of appointments, preparing for meetings and shop events, confirming appointments, while initiating necessary communication and correspondence prior to as well as after meetings and appointments.
- Handles correspondence and phone communication related to the activities of shop manager and sales support staff.
- Accurately maintains the client shop files, ensuring they updated regularly, as well as organized, and available to the shop managers and company executives when needed.
- Provides support to the shop managers in coordination of company: training programs, store deliveries, guest services.
- Designs & Executes sales training which has increased Average Dollar Sale (ADS), Unit Per Transaction (UPT), Sales Per Hour (SPH), and KPI's (Key Performance Indicators).
- Delegates responsibility to two to eight sales associates.
Assistant Store Manager
Journeys
09.2018 - 02.2019
- Daily duties consisted of but were are not limited to operations management, training of current staff and new hires, cash handling, inventorying, scheduling promotional events with a primary focus on sales of multi brand brand hosiery and footwear products.
- Merchandising Visuals.
- Maintained office filing systems, while resolving bookkeeping/inventory discrepancies.
- Designed & Executed sales training which increased Average Dollar Sale (ADS), Unit Per Transaction (UPT), Sales Per Hour (SPH), and KPI's (Key Performance Indicators).
- Delegated responsibility to two to five sales associates.
Personal Assistant and Private Caregiver
Visiting Angles
02.2017 - 01.2019
- Daily duties consist of but are not limited to: caregiving for an geriatric clients; responsibilities included scheduling medical appointments, in-home care, financial custodianship, as well as the planning of client outings for a clients with multiple mobility impairments as well visual (blind) & hearing (deaf) disabilities.
Shift Leader
McDonalds
10.2015 - 11.2018
- Daily duties consisted of but are not limited to operations management, food preparation, stocking supplies, serving food, cash handling, house keeping and maintaining office supply levels.
- Trained new hires.
- Monitored restaurant: safety, security, and profitability.
- Delegated responsibility to two to eight food service associates.
Education
High School Diploma - undefined
Octorara Area High School
Atglen, PA06.2017
Skills
- Office/Front Desk Management, Fluent English Proficiency, Organization, Time Management, Multitasking, Discretion and Confidentiality, New Hire Training/Associate Development, Visual Merchandising, Customer Service, Inventory Management/Shrink, Operations Management, PC Platforms (MS Office 365: Word, Windows, Outlook, Excel, and Power Point), Typing: 40 WPM, Retail Management Software, Written Communication, Active Peer Mentoring
- Management
- Assistant Manager Experience
- Driving Experience
Certification
- Driver's License March 2017 to September 2026
- NOCTI 2017 to Present Took NOCTI test in high school and aced with 100%. Have certification to prove
- CPR Certification July 2023 to July 2025 ADULT/CHILD/INFANT
- Child abuse June 2023 to June 2025 Child abuse clearance
- Mandatory abuse reporting June 2023 to Present
- registered behavior technician April 2025 to present
Timeline
Personal Care Assistant
GHR Healthcare
01.2024 - Current
Direct Support Professional
CCRES
06.2023 - 12.2023
Direct Care Worker
Aveanna Healthcare
09.2020 - 06.2023
Assistant Store Manager
Family Dollar
09.2019 - 06.2020
Assistant Store Manager
Journeys
09.2018 - 02.2019
Personal Assistant and Private Caregiver
Visiting Angles
02.2017 - 01.2019
Shift Leader
McDonalds
10.2015 - 11.2018
High School Diploma - undefined
Octorara Area High School
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