MEKHAI BROOKS
Chicago,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
FC Associate
Amazon
Matteson, IL
12.2021 - Current
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
Barista
Dunkin' Donuts
Evergreen Park, Illinois
04.2021 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cart Attendant
Menards
Evergreen Park, Illinois
10.2020 - 04.2021
- Collected empty carts from patrons and returned to store to keep parking lot clear of obstacles.
- Gathered and consolidated carts, freeing up additional cart return spaces.
- Collected carts left in parking areas and returned to retail stores.
- Cleared parking lot of litter and foreign debris.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Education
No Degree - Business Administration And Management
Benedict College
Columbia, SCSkills
- Strong Attention to Detail
- Productivity and Time Management
- Cleaning and Sanitizing
- Stocking and Replenishing
- Pricing Inquiries and Validation
- Customer and Call Response
- Payment Processing
- Cash Register Operations
- Product Packaging
- Stockroom Maintenance
- Returns and Exchanges
- Goal-Driven
Hobbies
- Drawing
- Graphic Design
- Sneaker Collecting
- Video Games
- Video Production
- Web Design
Timeline
FC Associate
Amazon
12.2021 - Current
Barista
Dunkin' Donuts
04.2021 - 07.2021
Cart Attendant
Menards
10.2020 - 04.2021
No Degree - Business Administration And Management
Benedict College