Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

MEKHAIA SIMS

Newberry,SC

Summary

Dynamic professional with a proven track record at Gallman Professional Services, excelling in workflow processes and relationship management. Leveraged advanced MS Office Suite knowledge and exceptional verbal communication skills to enhance office efficiency and client satisfaction. Demonstrated ability to improve operational workflows, achieving a significant increase in process efficiency.

Overview

6
6
years of professional experience

Work History

Branch Administrator

Gallman Professional Services
Newberry, SC
07.2024 - Current
  • Provide administrative support to the Branch Manager and other staff members.
  • Greet visitors, including clients, applicants, employees, and vendors.
  • Document activity pertaining to applicants in the software system in an accurate, timely, and legal manner.
  • Conduct the appropriate background checks, drug screenings, and administer the appropriate pre-employment skills testing.
  • Operate a multiple-line telephone system, and efficiently route incoming calls to the appropriate person, take detailed, accurate messages, and or answer the questions of the caller when appropriate.
  • Handle administrative tasks, such as direct deposit, changes of W-4 forms, start sheets, etc.
  • Responsible for all mail functions and ordering office supplies.
  • Serves as the primary point of contact for all employees and associates after placement. Including the review of timesheets weekly, and counseling associates with necessary verbal warnings.

Dasher/Food Delivery Driver

Door Dash
Newberry, SC
07.2023 - 06.2024
  • Deliver orders and services to customers on time and in excellent condition
  • Utilize GPS to optimize routes and continuously meet estimated delivery times
  • Communicate effectively with customers to keep them updated with their order progress
  • Make sure orders are complete before delivering them to the customer

Data Coordinator II

HireRight
Chapin, SC
02.2020 - 07.2023
  • Generate, process, and email data/epassports to candidates for drug screening purposes
  • Identified data errors and discrepancies and implemented swift corrections
  • Utilize client's company process to ensure scheduled services are accurately completed within a timely manner
  • Complete one selected hour of phone queue shift using basic customer service skills accepting incoming calls from applicants and clients

Administrative Assistant

Allegiance
Newberry, SC
11.2022 - 03.2023
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Processed customer orders accurately and within agreed time limits to meet service standards
  • Managed filing system entered data and completed other clerical tasks
  • Assisted coworkers and staff members with special tasks daily
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Create and deactivate employee ID badges as needed

Production Associate

Samsung Electronics
Newberry, SC
04.2019 - 02.2020
  • Supported production needs by performing routine tasks using standard procedures and equipment
  • Inspected final products to assess compliance with quality standards and established tolerance
  • Prepared materials for assembly work to keep workflows running smoothly
  • Perform housekeeping as needed

Closer Operator

Kraft Heinz
Newberry, SC
01.2019 - 04.2019
  • Operate industrial machine by placing kraft Heinz meat packages into machine to be sealed shut
  • Become lockout tag out certified in case the machine needs to be broken down or taken apart
  • Perform rework for any meat packages that were sealed incorrectly and or need to be replaced
  • Perform housekeeping as needed

Cashier

Scotchman's Lil Cricket
Newberry, SC
08.2018 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Used POS system to enter orders, process payments and issue receipts

Education

High School Diploma -

Newberry High School
Newberry, SC
05.2017

Skills

  • Workflow Processes
  • Client Correspondence
  • Data
  • Communications
  • Microsoft Access
  • Cash Register Operations
  • Advanced MS Office Suite Knowledge
  • Microsoft Outlook
  • Adobe Systems
  • Adobe Acrobat
  • Verbal Communications
  • Written Communications
  • Assembly and Production
  • Quality Control
  • Relationship management
  • Document management
  • Office administration
  • Scheduling appointments
  • Staffing optimization
  • Attention to detail
  • Staff recruitment
  • Proficient in MS office
  • Regulatory compliance
  • Reporting

Additional Information

I am a customer service professional with a drive to be the best version of myself for my family. I work hard to excel in everything I do. I have goals and dreams of being further than average and I am willing to put in the work to get me where I want to be.

References

References available upon request.

Timeline

Branch Administrator

Gallman Professional Services
07.2024 - Current

Dasher/Food Delivery Driver

Door Dash
07.2023 - 06.2024

Administrative Assistant

Allegiance
11.2022 - 03.2023

Data Coordinator II

HireRight
02.2020 - 07.2023

Production Associate

Samsung Electronics
04.2019 - 02.2020

Closer Operator

Kraft Heinz
01.2019 - 04.2019

Cashier

Scotchman's Lil Cricket
08.2018 - 01.2019

High School Diploma -

Newberry High School

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MEKHAIA SIMS